Director of Family Support

We are looking to recruit a Director of Family Support to lead our frontline services that offer crucial information, guidance and support to families across the UK. This position is offered as a part-time (0.6) position.

About the role

As our Director of Family Support, your primary focus will be to strategically and operationally lead and develop Contact’s Family Support services.  You will be an active member of our Senior Management Team, working with our Chief Executive and other Directors to drive strategic direction and management of our service delivery function, whilst also providing thought leadership on service delivery, development, innovation and inclusion.

Working across the four nations, you will be responsible for the delivery of all programmes including the project management of commissioned services across diverse funding streams, working with peers to generate future funds as well as managing relationships with key stakeholders including multiple commissioners and potential funders.

About you

To be successful, you will be a supportive and empowering leader, with significant previous experience of operating at a strategic level, working in a senior leadership role within a charitable, support service or services delivery environment.

You’ll be committed to working in co-production with families to develop services. The ability to develop effective relationships will be key, and therefore you must have previous experience of managing teams and building relationships internally, as well as influencing and developing relationships with external stakeholders. Finally, knowledge and/or experience of monitoring, evaluating and good impact measurement is essential, as is an understanding of the experiences and challenges families with disabled children face. Experience of managing significant budgets and dispersed teams is vital.

Ultimately, you will be a passionate leader who is committed to improving the lives of those impacted by disabilities through thought leadership and the ability to translate complex contracts and bids into effective delivery plans.

How to apply

Apply through Prospectus.

Contact welcomes applications from people from all backgrounds who feel they align with our mission, vision and values. By celebrating difference and incorporating diverse points of view and experiences, we can become closer to our families, audiences and the communities we serve.