Family Support Programme Manager


We’re looking for a dedicated and talented Programme Manager to join our friendly Family Support team to manage the overall operations and quality of the delivery of a diverse portfolio of projects in a fast paced and growing area of the charity.

What we’re looking for

You will have responsibility for the project management and the day-to-day delivery of our Family Support offer, including overseeing the content, quality, and exemplary delivery of multiple projects. You will be accountable for the effective systems and processes to ensure the programmes are delivered on time and within budget. Successfully monitoring and recording the outcomes of each project. You will work closely with the Business Development Operations Manager to ensure that Contact’s freelance workforce deliver effectively across all Family Support projects and programmes.

This is a new role; therefore, we are looking for someone who is driven, whose creativity and experience of project delivery will help shape the success of this role, ensuring continued excellence in all areas of programme delivery.

This role will suit someone who thrives on being organised and delivering operational excellence in a busy and developing environment. Someone who is flexible and driven to build relationships with all internal and external stakeholders.

The right person for this role is likely to have;

Previous operational management experience, including delivering services and support to families. Capability of delivering against grants and funding requirements including project finances, monitoring and evaluation to create comprehensive reports in line with funding requirements. Be a confident communicator with experience of managing resources and a diverse workforce. Created and developed high quality up to date content for family support programmes.

Excellent IT and numeracy skills will be a must, including the ability to extract, analyse and manipulate data using Excel.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below to:

Important dates

Closing date:    24 January 2022
Interview date: w/c 31 January 2022