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Parent Adviser- Helpline

Join us

We are Contact, a UK-wide charity for families with disabled children. We support families with the best possible guidance and information. We bring families together to support each other and we help families to campaign, volunteer and fundraise to improve life for themselves and others.

Your role

We are seeking to recruit an experienced full time parent adviser (35 hours a week) to join our dynamic and friendly team in our Central London office. You will work on our helpline providing advice and information to families caring for a disabled child or young person, via telephone, email, and social media.

What we are looking for

You will have excellent communication skills on the telephone and in writing, and experience of providing advice and information to parents of disabled children on any of the following: welfare benefits, social care, accessing support groups, NHS services. 

To apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below to

Important Dates

Closing date: 9.00am, Tuesday 28th January

Interview date: Thursday 6th February



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