East of England

Contact provides support, advice and information for families with disabled children, no matter what their condition or disability.

In the East of England we offer our services through a team of home-based workers and volunteers. Working at a local and regional level, we have up to date information on local services and sources of support for families with disabled children.

Our East of England team offers:

  • free information sessions covering family life and caring for a child with a disability - topics such as SEND reforms, behaviour, sleep, siblings, coping and support, money matters and transition. Find details of local events and opportunities to meet other families listed below
  • attendance at events with an information stand
  • details of local parent support groups -find a local support group near you
  • help to find out about what's available locally
  • guidance for support groups and forums to help them to reach and involve parents


Office address

Local news

Family Voice Peterborough

Family Voice are the local Parent Forum for Families of Disabled and additional needs children, working with Families across Peterborough.

For more information about events in the area please see:


Telephone: 01733 685510

Family Voice Norfolk

Family Voice are the local parent forum for Norfolk. For more details on events and services please go to their website: www.familyvoice.org.uk

Sleep Advice and Support

Sleep East provides sleep counselling for all families and those who support them. Their team specialises in support for parents/carers of children with complex and additional needs.

Sleep East has a range of workshops for parents, carers and professionals. They are extremely experienced and knowledgeable. A typical workshop will look at the following:

  • The physiology of sleep.
  • Why is my child not sleeping?
  • Sleep information and strategies.
  • Keeping a sleep diary.
  • Developing a good bedtime routine.
  • Maintaining a good sleep pattern.

They have dates coming up in the autumn. Visit their website for more information - www.sleepeast.com - or contact Joy Bishop on joybishop@sleepeast.co.uk


We are looking for volunteers in the Norfolk and Cambridgeshire areas who would like to share their experience with other parents. You'll become involved in a range of opportunities, such as visiting local parent group drop-ins, attending conferences, holding information stands and helping to deliver information sessions to parents on family life topics around caring for a disabled child.

We also have opportunities for volunteers with other skills, such as marketing and IT. You'll have the chance to meet other parents and utilise your skills for a few hours a month in order to help Contact a Family reach and support more parents. If you're interested, give us a ring on 01733 811993 or email us at eastofengland@cafamily.org.uk.

Local events

Cambridgeshire Education information sessions

Contact are running information sessions on Special Educational needs across East Cambridgeshire and Fenland during November and December.

We will be covering Special Education provision in Cambridgeshire and how to get help for your child.

For more information please contact:

Dawn Stilwell on 01733 811993

Email: eastofengland@contact.org.uk

Local Activities, Support Groups and Services

Click on the links below to be taken straight to your local authority local offer page.

These pages contain information on hundreds of groups and organisations that can offer help, practical support, and information on education, health, social care, money matters, childcare, preparing for adulthood, concerns and equipment.

You'll also find information on lots of support groups and fun activities for you and your family in your area:

Bedford Local Offer

Cambridgeshire Local Offer

Central Bedfordshire Local Offer

Essex Local Offer

Hertfordshire Local Offer

Luton Local Offer

Norfolk Local Offer

Peterborough Local Offer

Southend-on-Sea Local Offer

Suffolk Local Offer

Thurrock Local Offer

You may also find SENDirect very useful

We are one of the partners of SENDirect, launched in January 2015. The online service allows parents and professionals to:

  • see what services are available to them, how much things cost and what other people think of them
  • look at guidance on how to tell if an activity or service might be worth trying for their child
  • speak directly to activity providers about adapting services to suit their exact needs
  • help create suitable new services where currently there are none
  • shape and buy activities, support and equipment easily online.

Visit the SENDirect website.

Please email us at eastofengland@contact.org.uk if you are interested in attending any of the information sessions or events listed. You can telephone us to discuss more on our local contact numbers.

Please also let us know which sessions you would be interested in attending in the future so we can plan them for you in your area.

Our sessions can cover:

  • Money matters: Sessions to help you gain a better understanding of how to access welfare benefits and other sources of financial help to meet your needs - for example, specialist equipment, holidays and household items. Practical advice on how to complete disability living allowance, personal independence payment and grant application forms.
  • Behaviour that challenges us: Increase your understanding of the reasons behind behaviour and develop strategies to help.
  • Helping your child to sleep: Talk through issues and develop strategies with other parents.
  • Coping and support: Consider how stress impacts on the family and how we can manage stress in our daily lives. This session aims to give you the tools to recognise the triggers of stress and look at different positive ways of dealing with it.
  • Helping parents support brothers and sisters of disabled children: Reflect on the emotional and practical pressures that siblings may experience; acknowledge and recognise these issues and explore ways to manage them.
  • Planning for the future: Information sessions on personal independence payments (PIP) and other benefits when you reach 16 years.