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0808 808 3555
Using the Tell Us Once service or the form provided by the
register should ensure that any benefits paid in your child's name,
such as Disability Living
Allowance, will stop.
However, as a parent you may also be receiving a number of other
benefits in your name in respect of your child. These may either
reduce or stop altogether as a result of your child passing away.
Unfortunately, neither the Tell Us Once service nor the form
provided by the registrar will result in a notification being made
to those offices that are paying benefit to you, rather than to
As a result, you will need to contact each of the offices paying
you these benefits to tell them about your bereavement. We've
outline who you need to contact below, and any time scales you need
to be aware of.
Child Benefit, Child Tax Credits and Guardian's
These payments can be paid for the first eight weeks after your
child died. When you notify the Child Benefit Office of your
bereavement you should also ask them to pass on this information to
the Tax Credits Office and Guardian's Allowance office if you also
receive either of these benefits.
If your tax credits award includes help with childcare costs and
these reduce following the death of your child, then make sure you
also tell the Tax Credits office about the reduction in these
You can contact them on 0300 200 3100 (0845 603 2000 in Northern
Ireland) or you can contact the Child Tax Credit office directly:
0345 300 3900. The number for the Guardian's Allowance office is
0300 200 3101.
If you or your partner were getting Carer's Allowance for your child,
this can also be paid for the first eight weeks before stopping.
Carer's Allowance will only run on for eight weeks if you were
already eligible for it when your child died. If it had already
stopped (for example, because your child was in residential care)
this won't apply. You need to contact the Carer's Allowance Unit
within eight weeks on 0345 608 4321 (0300 123 3356 in Northern
Disability Living Allowance
If you need to contact the Disability Living Allowance
(DLA) Unit yourself, (for example the Tell Us Once service is
unavailable in your area or you don't wish to use paperwork
provided by your registrar), call 03457 123 456 (0300 123 3356 in
If you were using your DLA mobility to lease or buy a car from
the Motability Scheme, you will also need to contact them. You will
be given the option of either buying the car outright or returning
it. You can call them on 0300 456 4566. If you are getting a road
tax exemption, then call 0300 790 6802.
If you were getting Income Support as a carer for your child, at
the end of eight weeks you will no longer be treated as a carer and
your Income Support may stop. Some parents will be able to carry on
getting Income Support on other grounds, for example if you are a
lone parent of a child aged under five.
If you or your partner are unfit to work (for example because of
depression or stress caused by your bereavement), you may be able
to get Employment and Support Allowance (ESA) on the basis of your
In order to claim Employment and Support Allowance, you will
need to get a medical certificate from your GP, known as a 'fit
note'. While having a fit note allows your ESA claim to start,
within a couple of months the Department for Work and Pensions
(DWP) will also put you through their own medical assessment.
If you can't claim Employment and Support Allowance or Income
Support and neither you or your partner are working, then after the
eight weeks have passed you will need to consider signing on as
available for work and claim Jobseeker's Allowance instead.
In some postcode areas you can no longer make a new claim for
income-related Employment and Support Allowance or income-based
Jobseeker's Allowance, and may need to claim Universal
Following the death of a child, your Housing Benefit will need
to be re-assessed and, depending on your circumstances, you may
start to get less help after eight weeks. If the death of your
child leads to you being treated as needing fewer bedrooms under
the size criteria rules, any cut in your Housing Benefit resulting
from you being treated as having a 'spare' bedroom should be
delayed for 12 months.
However, this only applies so long as you remain in the same
property. If you are claiming Housing Benefit, or help with your
council tax or rates, then contact the local authority office
paying you this benefit straight away to avoid being overpaid
benefit, which you may have to pay back.
The loss of your child may affect the amount of help you get
towards Council Tax. This will depend on your own particular
circumstances. Contact the local council office paying you this
benefit straight away to avoid being overpaid benefit, which you
may have to pay back.
If you are receiving Universal Credit, then the death of a child
will impact on the amount that you receive. However, you continue
to receive payments for your child, including any childcare costs,
alongside any carer element for looking after them for a temporary
period - this is for the remainder of the monthly assessment period
in which they passed away, and for the following two months.
Depending on your circumstances, the loss of your child may mean
that you start to be expected to look for work, as part of
continuing to claim Universal Credit. Seek further advice if this
applies to you.
Unless you use the Tell Us Once service, you will also have to
notify any other government departments providing services to your
child. For example, this might include social services if you
receive a package of support.
Child Trust Fund money
If your child was born was born between 1 September 2002 and 2
January 2011 then a Child Trust Fund account should have been
opened for them. When a child with a Child Trust Fund account dies,
the money in the account will pass to the person entitled to
inherit the child's estate. This is usually the parent(s). No
notification is required.
What happens to any equipment my child
You may not be told when any equipment that has been part of
your child's life will be taken away, for example, beds or
equipment supplied by the NHS.
Parents have spoken about how distressing it can be when faced
with an unexpected phone call or visit and said they felt they were
not given enough time or respect to grieve before this happens. To
help in this situation, contact any equipment suppliers and explain
your situation. Try and negotiate a date or time that is best for
you. Or you can ask someone else to do this on your behalf, so you
can be prepared as far as possible.
Bereavement Advice Centre
Supports and advises people in the UK on the practical matters
they need to do after a death, for example registering a death,
arranging a funeral, legal procedures, money and tax issues Contact
them on 0800 634 94 94 or visit www.bereavementadvice.org
Or in England and Wales visit www.gov.uk
In Scotland, the Scottish Government produce What to do
after a death in Scotland.
In Northern Ireland, see