Christmas opening hours for our advice helpline
Monday 21st December 2020
Our helpline will be closed from 5pm on 23rd December and then will re-open on 4th January 2021 at the usual time of 9.30am - 5pm.
If you need to speak to someone when the helpline is closed over Christmas, these contacts may be helpful:
- If you're based in England and Wales, contact Family Lives on 0808 800 2222 (Closed Christmas & Boxing Day, 27th & 28th December and New Years Day).
- If you're based in Scotland, you can call Parentline Scotland on 0800 028 2233
- And if you're based in Northern Ireland, you can contact Parenting NI.
Hours of the helplines above vary so please check the links for further information.
You can also find lots of advice and support on our website.
Queries posted on our social media pages
Many parents choose to send us queries on our Facebook and Twitter pages. These pages will also be unmoderated during the same period from 24th December to 4th January.
If you ask a query during that time, we'll aim to respond when our office reopens on 4th January 2021.