Go back a step

Tell us what you think about our new Common Questions Tool

Thursday 11th April 2019

We're interested to find out what you think about our new online Common Questions Tool, which aims to help you find answers to some of your most frequently asked education questions quickly and easily.

Currently the Common Question Tool helps you find your way around our education and learning webpages. But your feedback will be invaluable as we expand it over the next few months to cover benefits, grants and money, support for families and diagnosis and assessment.

We'd be really grateful if you could take a few minutes looking at the Common Questions Tool, test it by trying to find answers to any education question you might have and then tell us what you think by filling in a short survey. We are particularly interested in finding out what you think about its design, whether it was easy to find what you were after and if in your opinion we've missed anything out.

The survey is anonymous and should take around 5 minutes of your time.

Our Common Questions Tool is just one of the many ways we are improving our website to support you with the information and advice you need. We've just launched an Live Chat feature alongside our online advice and support and our telephone helpline.