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North West

Important information about Contact services in the North West

Sadly funding for our work in the North West is ending and our regional office will be closing as a result on 24th June. We will continue to fundraise for Contact in the North West so that hopefully we can offer more support in future.

Please be assured that although our office is closing we are still very much committed to supporting local families.

  • We'll continue to offer information, support and advice as usual until Monday 24th June
  • All of our planned workshops, information stands and events will take place as scheduled until the end of June.
  • The programme of events in Cheshire West & Chester area will continue via Kate Wyke, please contact Katherine.wyke@contact.org.uk

Up to 24 June you can e-mail general enquiries to the team at northwest@contact.org.uk or by calling 01772 424758 or mobile 07920 654964 

Support for the parent carer forums through our parent participation advisers are not affected by this funding and they will continue to support forums across the North West.

Parent Carer Participation Advisers for parent carer participation and help and advice around parent Carer forums in the North West:

We are also developing our business model in order to generate more unrestricted funds so if you are a professional and would like to book a workshop on a paid for basis please get in touch with Helen.Davies@Contact.org.uk  who will be able to help.

You can also continue to get the support, help and advice you need from Contact's national services which are available to families wherever they live:

  • Information from Contact.You can keep up to date with all the latest important information and news for families by signing up to our national, monthly and free e-newsletter, What's New: https://action.contact.org.uk/page/10881/subscribe/1
  • Contact's website, www.contact.org.uk, provides online advice and information about any concern you might have about raising a child with additional needs - from diagnosis, entitlement to services and benefits, to childcare and support when your child is at school or college. Our website has a number of tools to help you find the advice you're looking for quickly and easily including:

Our Common Questions tool, the Turn2us benefits calculator and grants finder.  

Our Live Chat can help you find information on your rights to services and support and our online shop offers a range of practical products for families with a disabled child.

  • Our online community is now open for business. Jointo chat to other families about anything and everything that affects you and your child in a safe and trusted space: /online-community/
  • Order your free copy of our Helpful Guide for Families with Disabled Childrentohelp you navigate your way through what can be a confusing system of support and points you to more in-depth help on our website: https://e-activist.com/page/13234/subscribe/1
  • If you can't find the information you need or answer to your questions on our website, call our free helpline on 0808 808 3555 between 930-5pm Monday to Friday or email us at helpline@contact.org.uk

From all of us in the North West team we just wanted to say a huge thank you for all your contributions and valued support and continue to use Contact to get the help, support and advice you need via our National services.


Office address