Understanding the health and social care landscape

The NHS is the world's second largest bureaucracy. Navigating your way between the different organisations and people can be overwhelming. The NHS also has a legal duty to work in co-production with parents' carers and users of their services in order to improve them.

This course will provide you with an introduction to the complexities of the NHS in England and will explain the role of each agency, what they do, their responsibilities and how you as a group can influence what is happening.

It covers the roles of NHS England, Public Health England, Clinical Commissioning Groups, Hospital and Community Trusts and local authorities, and it will demystify key jargon. It also helps you to identify key points for influencing and engagement.

Who is the course for?

This course is designed for parent carer forums and parent support groups who want to feel more confident in their understanding of the NHS and its partner organisations.

In the case of parent carer forums, we already operate a package of briefings and wider support through our work with the Department for Education. This course is designed for forums, collective forum members in a region and other parent-led groups who want a more bespoke, facilitated learning session.

By the end of the course, you will be able to:

  • Distinguish between the different organisations and agencies within the NHS.
  • Understand key jargon and feel more confident meeting NHS representatives.
  • Understand the importance of the parent and community voice in NHS consultations and policy making.
  • Understand clearly the role of a parent carer forum in working with the NHS.
  • Understand the drivers you can use to help your group influence local decisions.

We also have information on our website about health services.

Contact us

For more information or to book a course, just get in touch:

See information about pricing and discounts.