97% broadband social tariff customers missing out – are you?

1 min read

Thursday 27 October 2022

Tags: money, welfare benefits, cost of living, broadband, social tariffs, help with bills, internet

Millions of households are missing out on cheaper broadband bills, according to figures released by Ofcom and analysed by money expert Martin Lewis.

Many broadband providers offer social tariffs for households on certain welfare benefits, such as Universal Credit and Jobseeker’s Allowance.

Ofcom estimates that 4.2million homes are eligible for the cheaper rates. But only 136,000 are making use of the discount – losing on average £144 a year.

Lewis recently announced an increase in the number of broadband providers offering such tariffs.

Visit Ofcom to read more about participating providers and what their eligibility criteria is.

More household bills help

We’ve got lots of information on our website about help with everyday costs.

You can also read more about government’s support for cost of living.