Contact us

We’re ready to help you whatever your question or concern.

Get in touch


Contact
209-211 City Road
London EC1V 1JN

Phone: 020 7608 8700
Email: info@contact.org.uk

Or choose one of the following:

Advice & support

Helpline

If you can’t find what you need on our website, get in touch with our helpline team.

Please read the information on our talk to us page to find out what our team can help with and how to prepare for your call.

You can call our freephone helpline on 0808 808 3555.

Our helpline is open Monday – Friday, 09:30 – 17:00. 

Listening Ear

If you’re struggling emotionally and looking for strategies to help you cope, or maybe you just need to talk to someone who understands the extra challenges you face, you can make an appointment for a 1-to-1 telephone appointment. 

Visit our Eventbrite page to make an appointment. 

Find out more about our Listening Ear service

Other enquiries

Press and media

For media enquiries only:

Phone: 020 7608 8741/8776 (Monday to Friday: 09:00-17:00) 
Phone: 07599 930 090 (out of hours) 
Email: press@contact.org.uk 

Please note, due to staff capacity we can’t help with student enquiries. But there’s lots of information on our website on carer and disability issues. 

Professionals training and consultancy

Contact runs a wide selection of professional development and training courses, as well as workshops and co-production training. Whether you want to find out more about our current programmes or talk to us about developing a bespoke solution, visit our practitioners and support workers portal 

You can also get in touch with Ellie Goff, our Business Development Manager 

Phone: 07884 742154 
Email: ellie.goff@contact.org.uk

Donations and fundraising

If you want to give a one-off donation, leave a gift in your will, or make Contact your organisation’s CSR partner, there are many ways you can support Contact – find out more visit our support us pages  

Phone: 020 7608 8786
Email: fundraising@contact.org.uk 

Feedback

We are always looking at ways to improve our service. If you have a complaint or a compliment or general feedback, please visit our feedback page

Local Contact offices



National offices

Contact Northern Ireland

Contact Northern Ireland 
63-75 Duncairn Gardens 
Belfast 
BT15 2GB 
Phone: 028 9262 7552 

Email: nireland.office@contact.org.uk 

Northern Trust
In the Northern Trust area our family workers offer parents one-to-one help and support through times of need. If you live in the Northern Trust area please contact: 

Virginia Maxwell 
Email: virginia.maxwell@contact.org.uk 

Karen Patterson 
Email: karen.patterson@contact.org.uk 

Me, myself and us
Local Carers Outreach and Programme Delivery Officers 

Belfast Trust 
Joanne Donald   
Email: joanne.donald@contact.org.uk 

Emma Kennedy   
Email: emma.kennedy@contact.org.uk 

Southern Trust 
Catherine McCrory   
Email: catherine.mccrory@contact.org.uk 

South Eastern Trust 
Joanne Donald  
Email: joanne.donald@contact.org.uk 

Western Trust 
Ursula McWilliams 
Email: ursula.mcwilliams@contact.org.uk 

Northern Trust 
Emma Kennedy   
Email: emma.kennedy@contact.org.uk 

London offices