Contact us

We’re ready to help you whatever your question or concern.

Get in touch


Contact
209-211 City Road
London EC1V 1JN

General enquiries: 020 7608 8700
Parent helpline: 0808 808 3555
Email: info@contact.org.uk

Freephone Helpline for parents/carers of disabled children: 0808 808 3555

Or choose one of the following:

Advice & support

Helpline

If you can’t find what you need on our website, get in touch with our helpline team.

Please read the information on our talk to us page to find out what our team can help with and how to prepare for your call.

You can call our freephone helpline on 0808 808 3555.

Our helpline is open Monday – Friday, 09:30 – 17:00. 

Listening Ear

If you’re struggling emotionally and looking for strategies to help you cope, or maybe you just need to talk to someone who understands the extra challenges you face, you can make an appointment for a 1-to-1 telephone appointment. 

Book now – visit our Listening Ear appointments page

Find out more about our Listening Ear service

Other enquiries

Press and media

For media enquiries only:

Phone: 07599 930 090
Email: press@contact.org.uk 

Visit our press office page for statistics, case studies and spokespeople.

Please note, due to staff capacity we can’t help with student enquiries. But there’s lots of information on our website on carer and disability issues. 

Professionals training and consultancy

Contact runs a wide selection of professional development and training courses, as well as workshops and co-production training. Whether you want to find out more about our current programmes or talk to us about developing a bespoke solution, visit our practitioners and support workers portal 

You can also get in touch with Ellie Goff, our Business Development Manager 

Phone: 07884 742154 
Email: ellie.goff@contact.org.uk

Donations and fundraising

If you want to give a one-off donation, leave a gift in your will, or make Contact your organisation’s CSR partner, there are many ways you can support Contact – find out more visit our support us pages  

Phone: 020 7608 8786
Email: fundraising@contact.org.uk 

Feedback

We are always looking at ways to improve our service. If you have a complaint or a compliment or general feedback, please visit our feedback page

Local Contact offices



National offices

London offices