Listening Ear

Our 1-1 telephone appointments for parent carers looking for emotional support.

You might be struggling emotionally and looking for strategies to help you cope. Or maybe you just need to talk to someone who understands the extra challenges you face and who can point you in the right direction to get the support you need for your family.  

To help, we offer 1-1 telephone appointments with a family support adviser for parent carers looking for a listening ear, reassurance and practical and emotional support.  

Making an appointment is simple:  Choose the day (morning, afternoon or evening), and when you register choose the time slot you want. Appointments are regularly updated and are subject to availability.

Important information before booking

Watch our senior parent adviser Shona talk about Listening Ear below to find out more about what the service is, what parents can talk about during their call, what families think of their Listening Ear experience, and some of her most memorable calls so far.