We are always on the look-out for talented people who share our values. We recruit for a broad range of areas including family support, helpline advisers, communications, income generation and campaigning, as well as resources and monitoring and evaluation.
In this article
Current vacancies
Current volunteering opportunities
You can see ongoing opportunities to volunteer on our volunteering page.
Our current opportunities are below:
Trustees
We are appointing four new Trustees to strengthen our Board, broaden our expertise and support the delivery of our new strategy. These appointments reflect our ambition for Contact’s future and our commitment to building a Board that reflects the diversity of the families we serve.
We are recruiting for:
- A Trustee with income generation expertise.
- A Trustee with charity finance and audit experience (must be a qualified accountant).
- A Trustee with legal and HR experience.
- A Trustee based in Northern Ireland.
Download the candidate pack and apply.
Volunteers – Great North Children’s Hospital
As a By Your Side project volunteer, you will be meeting families at our information stand in the Main Outpatients Department at the Great North Children’s Hospital (RVI) Newcastle.
Find out more on our page about this opportunity.
Volunteers – Great Ormond Street Hospital
We now have an opportunity for volunteers to support our By Your Side Parent Advises at Great Ormond Street Hospital on Thursdays in term time, between 9am-2pm.
Please get in touch with Ruth Stone, Senior Parent Adviser in our By Your Side team for more information about this exciting voluntary role by emailing [email protected]
Volunteers in our Contact Cymru team
Contact Cymru is welcoming new volunteers from any part of Wales – both parents/carers and professionals – and can offer roles that fit around your availability and interests.
Our volunteers get up to all sorts of amazing things, from supporting other families and helping at events, to speaking about their experiences and getting involved in our digital content. We aim to make volunteering with us a rewarding and fulfilling experience. Every new volunteer is offered an informal chat so we can explore what you would enjoy and how you would like to contribute.
When you join our volunteer programme, you’ll receive s an induction and a copy of our volunteer handbook. You’ll receive ongoing training, and a named member of staff will be there to support you every step of the way. We also cover travel expenses. We are committed to ensuring you have all the tools and support you need so that together we can make your volunteering experience a positive one.
If you would like to know more, please email [email protected]
Contact Cymru Parent Steering Group
We’re also looking for parents and carers to join our Parent Steering Group, which plays a key role in shaping our Building Resilience project, funded by The National Lottery Community Fund.
As a member of the group, you will:
- Join at least two online meetings each year.
- Share your ideas, reflections, and lived experience to help us strengthen our services.
- Receive updates by email and occasional opportunities to contribute between meetings.
- Have the chance to attend events in your local area where possible.
This is a flexible and rewarding way to make sure our work reflects the real priorities of families in Wales.
If you would like to express interest or request more information, please contact us at [email protected]
Why work for Contact?
Contact is an outstanding place to work. We’re a friendly, hard-working and driven team who put families with disabled children at the heart of everything we do.
We’d love to have you join us.
Our values
We believe that with the right support, families with disabled children can overcome the challenges they face. They can take control of their futures, and they can focus on what matters: being together and growing together.
We’ve been supporting families with disabled children for over 40 years.
Families at our heart
- We are passionate in supporting families to fulfil their potential
- We work in co-production, as equal partners with families
- We genuinely care about each other and the families we support
Trusted
- We trust each other to do the right thing
- We treat each other with dignity and respect
- We take responsibility for our actions
Empowering
- We support and encourage each other to take positive action
- We are non-judgemental and inclusive
- We listen to families to discover better ways of doing things together
Bold
- We are ambitious about what we can achieve together
- We are determined and driven in everything we do
- We take positive risks and learn from our mistakes
Diversity, inclusion and wellbeing
As a charity, we are actively striving for greater equity, diversity and inclusion for our families and our colleagues. We have established a race equality action plan outlining our priorities.
We are committed to the wellbeing of our staff, and we have various wellbeing initiatives for staff to get involved in.
Benefits
We offer a number of great benefits to our staff:
- Annual leave: 25 days pro rata per annum, plus one extra day for each completed year of service up to a maximum of 30 days after five years’ service. Discretionary leave: three days a year for the period of office closure between Christmas and New Year.
- Flexible working: We believe our staff should have a work/life balance, and many of our roles are part-time or open to flexible working arrangements.
- Auto-enrolment pension scheme: Matched contribution rate for employee and employer of up to 5%.
- Employee assistance programme (EAP): Covering employees and their families, a full EAP free counselling service is provided through Health Assured.
- Season ticket loan. Yearly season ticket purchase available after six months satisfactory service, repayable over a ten-month period.
- Cycle to Work Scheme.
- Wellbeing calendar of events.
Award-winning employer
We hold Two-Star Accreditation by Best Companies.
We are one of the UK’s top-50 midsized companies, one of London’s top-10 midsized companies and one of the top-5 UK charities to work for in 2022.
Accreditations
We’re proud to be accredited by Green Small Business, Living Wage Foundation and Disability Confident.
