Information & advice

We’re here to help you with the best possible guidance for your child.

Browse all our information & advice

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Try our FAQs tool

Answers to some of the most common questions from parents calling our helpline.

FAQs
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Cost of living advice

Find out whether you’re eligible for financial support for your household living costs.

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Early years support

We’re here to help you, your family and your child through the early years of their life.

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Benefits & tax credits

Welfare payments that may help with the extra costs you face.

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Money & debt

Sources of financial support, help with extra costs and advice on dealing with debt.

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Education & learning

Support for your child at all stages of their education.

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Social care

An introduction to children’s social care services and how to access them.

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Health & medical info

Information on medical conditions, diagnosis & health services.

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Family life, work & childcare

Advice on family life, relationships, and work and childcare.

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Preparing for adult life

The key topics to consider as your child moves into adulthood.

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Local support

Find local support, understand who’s there to help where you live, or get in contact with one of our teams in your area.

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Hemihelp

From diagnosis and treatment to moving to adulthood, we support families with a child with hemipleiga.

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Other ways to get advice

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Resource hub

Search our resource hub to find helpful reports, guides and publications.

Resource hub
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e-publications

Download some of our most popular guides in e-book format.

e-publications
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The helpful podcast

Our information and advice podcast for families with disabled children.

The helpful podcast
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Online communities

Meet other parents with disabled children in our online groups.

Online communities
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Charlie the Chatbot

Our tool, available 24/7, to help you find your way around our website.

Charlie the Chatbot
Contact helpline parent adviser on the phone

Our helpline

Get in touch via phone, email or social media for advice and support from our team.

Our helpline

Visit our Fledglings shop

Our not-for-profit shop sells products, clothing and specialist equipment for disabled children.

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