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About Contact Cymru
Our Wales team offers support, advice and information to families with disabled children, no matter what their condition or disability. We support families through workshops and sports events, and providing local information and resources.
What we do
Building Resilience – our new support service
We understand that life with a disabled child brings unique challenges, and we’re here to help families in Wales feel valued, supported, confident and informed. Building Resilience is our new phone support service. Click on the button to find out more and book a phone appointment with one of our team.
Free online workshops
Our online sessions for parent carers cover a range of helpful topics, including supporting anxiety in children, money matters, parent carer wellbeing, supporting your child with speech and language, and understanding sensory processing.
Sessions are open to parent carers of children in Wales, with disabilities or additional needs, with or without a diagnosis.
Support group network
We have a number of support group action guides, available in both English and Welsh. They contain comprehensive information on how to start up, structure, organise and fund a support group. As a support group, you can share your events and news with us, plus invite our team to drop in for talks and workshops with your members. Sign up to our Contact Cymru bi-monthly E-bulletin to keep up to date with news and events to share with your support group members.
You can contact our Wales team for information on finding support groups in your area.
Let’s chat! Online drop-in
We’ve launched a new online drop-in service for families of children with additional needs. Sessions take place on the first and third Thursdays of every month from 11am – midday during term time, and are a welcoming and safe space to listen or talk about experiences.
Policy & campaigns
We work with partners and central government in Wales to make sure families of disabled children get a fair deal in government policies. We also work with organisations, social services, education and health agencies across Wales to make sure families with disabled children are consulted on local policy and practice. You can read more about current campaigns on our news pages.
Claiming With Confidence – our new support service for Conwy & Gwynedd
Parent carers in Conwy and Gwynedd can now book free, confidential 1-1 appointments with a Contact Benefits and Finance Adviser to get practical, tailored help with money matters. This includes filling out benefit forms and doing benefit calculations.
Volunteer programme
We’re always looking for people to help shape and strengthen support for families of disabled children by getting involved in our volunteering programme. Whether you want to share your experiences, support other families, or help shape our services, there’s a role for you. For an informal conversation about training and opportunities, please contact [email protected].
Information & advice
Education & learning in Wales
Information about the Additional Learning Needs (ALN) Framework and support in school, including transport.
Find out more
Benefits in Wales
Find out what you’re entitled to and how to appeal if needed. Plus information on each benefit and how to apply.
Find out more
Healthcare in Wales
The structure of healthcare in Wales, how to access services and key resources and contacts for families with disabled children.
Find out moreThe information & advice pages on our website cover a wide range of topics, from social care to preparing for adult life. You can find advice related to Wales within each section.
Watch our webinars
We’ve recorded a series of webinars, with guest speakers from Irwin Mitchell Law, to give you up-to-date legal advice on a range of topics.
Our webinars cover direct payments and your rights, elective home education, Wills and Trusts, and Additional Learning Needs (ALN) reform in education.
Please note, most of our videos are available to view in both English and Welsh.
Latest news & updates
Contact Cymru Facebook
Keep up-to-date on our latest news, events and activities, as well as general resources and information for parent carers.
Contact Cymru Facebook page
Contact Cymru e-bulletin
Sign up to our monthly bi-lingual e-bulletin to get the latest news and updates from Contact Cymru direct to your inbox.
Sign up to our e-bulletinWho we are
Katherine Wyke
Wales Manager
Rheolwr Cymru
Mobile: 07904 672614
Email: [email protected]
For events and workshop enquiries, please email the Wales team at [email protected].
For all other advice enquiries or to speak to an adviser, please contact our helpline.
Sophie Barker
Parent Advisor
Cynghorydd i Rieni
Mobile: 07990 234 440
Email: [email protected]
Zoe Bowen
Information Officer
Swyddog Gwybodaeth
Mobile: 07884 741 907
Email: [email protected]
Jude Dobson
Parent Advisor, Conwy & Gwynedd
Cynghorydd i Rieni
Mobile: 07926 690 478
Email: [email protected]