Category: Practitioners

We’re proud to announce that Contact is now a certified Continuing Professional Development (CPD) provider.

Bookings are now open so don’t forget to claim your discount!

Our CPD workshops are suitable for all practitioners working with children including family support workers, early years practitioners, school staff, childminders and health visitors. They aim to improve your confidence and skills supporting parent carers and their families.

Workshops coming up include Working with Parent Carers of Children with additional Needs and Disabilities (SEND) which take place on 26 September, 31 October and 29 November. 100% of attendees who attended this workshop during 2022/23 rated the trainer’s knowledge as excellent or good.  

Toilet Training Children with SEND for practitioners is available as a pre-recorded webinar which can be accessed at a time convenient to you.  Register on our Eventbrite page to receive your webinar link.

Find out more about our CPD accredited workshops for practitioners.

“The training was very inspirational and thought provoking in thinking about the impact of disability on families.” 

Practitioner who attended one of our workshops

For more information or for details of our bespoke packages for your organisation please get in touch: .  


If you’re a practitioner working with parent carers of disabled children, we have a series of workshops you can commission for them.

To highlight what’s on offer, we’re running a series of occasional articles looking at how our sessions can help the families you support.

Navigating the sea of transition

Our highly-experienced Family Support Consultants have recently updated our Preparation for Adulthood workshop. And we’ve based these changes on feedback from parent carers and due to increased demand for the topic.

When their child starts to move towards independence, this can cause a lot of concern for parents. Families will be beginning to navigate new ways of working with authorities, new legislation, and the changes that come with a growing child.

Parent carers might be fairly comfortable with the status quo. They know all there is to know about children’s health, education and social care support. They have identified their allies.  And they have probably got tried and tested strategies for dealing with life.

But the sea of transition is starting to make waves and their young person is now in charge, “captain” on the journey.  Parent carers find themselves along for the ride as co-pilot. 

How our workshop helps parent carers

Our workshop explores what parent carers need for the journey and how are they feeling as they embark on this voyage into new territories.

Parent carers might feel like seeking sanctuary in the lighthouse, safe from ever-increasing waves. But our workshop will equip families with the skills they need to navigate this new stage of life and reach the shores of independent living.

The workshop covers:

Find out more and book a course

For information about bespoke courses, multiple purchases, or to book a course for parent carers you support, visit our practitioners webpages.

Or you can get in touch:

Call us: Ellie Goff: 07884 742 154 / Emma Weatherdon: 07919 147 076
Email us: 

Related information

Book your place on our latest virtual workshop for practitioners happening on Thursday 23 February, 7-9pm, and find out more about the causes of anxiety in children and strategies to help you work with children who have anxiety.

You’ll also have the opportunity to share experiences with other practitioners and access support from our experienced trainer.

Book your place today.

“I feel more informed, I can empathise and signpost more.”

Workshop attendee

At Contact we understand parent carers, and we want to help you improve your confidence and skills supporting them. All of our workshops are accessible, jargon-free and give you practical ideas about how you can support children with special educational needs and disabilities and their families.

“Very informative, lots of facts and information relatable to families I work with.”

Find out more about our Supporting Children with Anxiety workshop and book your place . You can also email

Our accessible and jargon-free workshops will give you practical ideas about how you can support children with special educational needs and disabilities and their families.

Discover more about all our upcoming workshops for practitioners including Supporting Children with Anxiety, Toilet Training, Working with parent carers of children with SEND.

Our virtual workshops for practitioners are priced at just £75 + VAT will take place via Zoom.

Our online Fledglings shop is now available in a number of different languages for shoppers whose first language is not English.

Simply click a flag in the top right corner of the Fledglings home page to pick your preferred language and view product and collection information in the language of your choice.

You can choose from:

We hope that this new development on our Fledglings website makes it easier for families to find the sensory toys, adaptive clothing and aids they need for the children and adults with additional needs that they care for.

An update from our Business Development Team, supporting practitioners working with families with disabled children.

In this article

10% discount on our virtual workshops

Our Christmas Gift to you and your families.

Throughout December and January, we’re offering a Virtual Workshop Bundle Offer

Book three virtual workshops before the end of January and take advantage of a 10% discount on the whole package. That’s a massive saving of £195* on our standard prices.

If there’s a suite of workshops you have been thinking of booking for your setting, support group or charity, now might just be the time to do it.

Our series of workshops

You can choose from any of our popular and highly-rated virtual workshops for parents, including:

Or you could choose to book one of our practitioner workshops.

How to use our offer

All three workshops must be invoiced by 3 February 2023. So please do act quickly to make sure you don’t miss out! We can arrange delivery at a time and date to suit your families.

Please note that this offer only applies to our off-the-peg virtual workshops. We can also support you by designing bespoke workshops to suit the families that you work with at an additional cost outside of this offer.

For advice about which workshops to choose for your bundle and to discuss your options, get in touch at

*Virtual Workshops normal price £650+VAT each. 3 workshops normal price £1950+VAT.  Discount £195.  Offer price £1755+VAT.

L-R: Ellie and Emma

Meet Ellie and Emma

Passionately supporting parent carers.

Our Business Development Managers, Ellie Goff and Emma Weatherdon, are dedicated to passionately supporting parent carers. They use their own experiences as parents of children with additional needs.

Ellie has worked for Contact for three years. She works on projects that make a transformational difference, through the delivery of training, consultancy and co-production support across the UK. 

As a qualified teacher, Ellie left the mainstream teaching environment in 2005. She became the founder and CEO of a successful, nature-based alternative provision on a farm in North Essex. Ellie is also a mum of three children, one of whom has additional, complex needs.  She believes in the power of building a community of support around children and their families to overcome the difficulties they face.

Emma has worked for Contact for seven years, first as a parent adviser on various projects in the Midlands area and on our helpline. Emma recently moved into the Business Development Team in October.  She continues to work on our By Your Side project, supporting parents with children at Birmingham Children’s Hospital. Previously, Emma has worked in other disability charities in a variety of roles.

Emma has two children, and her son has special educational needs and disabilities (SEND). She understands the difficulties of advocating and caring for a child with SEN and the impact this can have on the whole family, and she wants to help every family feel supported and understood. Emma is experienced in working with partner organisations to design and develop programmes to support families.

We’d love the chance to discuss how we can help you support the families you work with.  If you have an idea for a project or are interested in our training offer for parent carers or professionals, please get in touch at

Creating a sensory-friendly space at Alder Hey Hospital

We’ve been working with Alder Hey Children’s Hospital in Liverpool to help them create a more sensory friendly environment for children, young people and their families when they visit.

Read our report about the project.

To find out how we can support your co-production project, or for more information about working with our team of highly-skilled consultants, get in touch at

Or to purchase a sensory pack like the ones used at Alder Hey for your setting, take a look at our online shop Fledglings. We sells toys, clothing and sensory products, and remember: there’s a 10% discount for your first order when signing up to receive emails.

Fledglings is Contact’s not-for-profit shop. Any profit made from every purchase goes back to helping families with disabled children.

Asian girl at desk writing

Inspirational training for practitioners

“The training was very inspirational and thought-provoking in thinking about the impact of disability on families.”

Our unmissable workshop for practitioners, “Working with parents and carers of children with SEND”, continues to receive praise from attendees and amazing feedback.    

100% of those who attended said they will be able to make improvements to the service they work in to better meet the needs of families with disabled children. And 94% have an increased understanding of the issues facing families with disabled children and better informed about the support available.

Our trainers really enjoy working with our growing community of practitioners, and the feedback we receive makes us so happy. We couldn’t be prouder to share just a few more of the comments we have received. 

“Excellent and practical overview of how to improve the ways professionals work with parent carers.”

“It was great to get a parents perspective on navigating services.”

“This has allowed me to be reflective of my practice and will go on to have further conversations with the team and the families whom I work with.”

If you want to feel equally inspired, why not join us at our next workshop on 25th January? More details and booking information available on Eventbrite.