Received advice from Contact? Tell us what you think!

1 min read

Friday 3 September 2021

Tags: survey, listening ear

If you’ve used our free helpline or browsed for advice on our website or social media channels, we’d like to know how you found your experience.

Please take five minutes to complete our short helpline and online services survey.

Your feedback will help us improve our service for thousands more families like yours.

Since our last bi-annual survey, we’ve launched a new website to improve access to our information, expanded our Listening Ear service and introduced more ways to get in touch with our helpline.

Do you have any thoughts on these changes? Are there ways you think we can improve our offer? Is there any information you’d like us to produce that we don’t currently?

We’d love to hear your thoughts. Complete our short helpline and online services survey.