Tell us what you think of our advice and information service

Wednesday 3 March 2021

Tags: helpline, listening ear, survey

If you’ve used our free helpline or browsed for advice on our website or social media channels, we’d like to know how you found your experience.

Your feedback will help us improve our service for thousands more families like yours.

Please take a few minutes to complete our short helpline and online services survey.

Over the last year even more families have been using our advice and information pages, as we’ve published up-to-date coronavirus advice, launched a new listening ear helpline service and a new Facebook closed group for families.

Maybe you know other ways we can make our service better? Or you want to comment on any of the changes you’ve seen us make recently?

Complete our short helpline and online services survey.