Home News & views Your views wanted on our advice service!
2 mins read
Monday 6 March 2023
Tags: survey, Helpline, information and advice, ias, feedback
If you’ve used our information and advice service, we’d love to know what you think!
We’re running a feedback survey throughout March. It takes only five minutes to complete, and your views will help us improve the support we offer hundreds of thousands of families each year.
Our information and advice service includes our online information, helpline, printable parent guides and social media channels.
Recently we’ve published new video resources for parents to access our information in different ways – and in multiple languages. This includes new animations on claiming Disability Living Allowance and a film about the Strep A bacteria.
We also trialled a live video Q&A session with one of our helpline advisers in our private Facebook group, alongside our regular type-based Q&As.
There are two sections to the survey. The first asks about your experience with Contact, and the second section is about you. It should take about five minutes to complete.
The survey runs until the end of March 2023.
Support our vital services for families with disabled children for just £1 a week and get the chance to win up to £10,000 every Friday!
Get the latest SEND updates, benefits advice, practical help caring for your child, plus free workshops and family events in our weekly email newsletter.
(make sure you select ‘News updates’)
Join our newsletter to receive updates, expert advice for practitioners, and access to exclusive offers for webinars and training sessions.
(make sure you select ‘Practitioner updates’)