Support for families

Information & advice 

We support families with the best possible guidance and information. 

Our website has advice and information about any concern a family might have about raising a child with additional needs. 

We run a telephone helpline and a live chat service, we produce a range of email newsletters, and we create printed parent guides available to download or order. 

Local offices & family events 

We have local offices in Northern Ireland, Scotland and Wales and across London. 

Aside from providing local advice, our regional teams organise coffee mornings, family fun days and outings, bringing families together for friendship and support. 

Workshops & information sessions 

Our (currently virtual) workshops cover a range of topics important to families, from money matters and family finances to wellbeing and confidence tips for parents. 

Our workshops give parents the chance to share their experiences and learn from others too as part of a small group. 

Fledglings shop 

Fledglings is Contact’s not-for-profit shop that helps families with disabled children by supplying products and equipment that help with their everyday challenges. 

Fledglings provides an easy and trusted environment to find the right solutions and allows families to connect and share their experiences. 


Continuing the work of the charity HemiHelp, we provide support to children and young people living with hemiplegia. 

Alongside online advice and information, we produce a free magazine and run Try It days and other activities for families.