Free legal consultations for families considering a medical negligence claim

3 mins read

Wednesday 11 November 2026

Tags: Free legal clinics, Legal advice, Medical negligence

For the past 10 years, legal firm Bolt Burdon Kemp has supported the work of Contact’s By Your Side team who offer advice and information to parent carers with children in hospital.

From 30 November- 4 December, Caroline Klage, Partner and Head of the Brain Division at Bolt Burdon Kemp, will be offering FREE initial legal consultations (either online or over the phone) for families in England who may be considering a possible medical negligence claim.

Deciding whether to pursue a claim can feel daunting, particularly when families are already managing complex care needs. Getting clear information about the options available can be a helpful first step. BBK’s legal clinic is an opportunity to find out more about the legal process and explore what the next steps might be. At the consultation Caroline can tell you more about the legal process, discuss your concerns, answer your questions and give you advice about your options regarding a potential compensation claim for your child.  

To book an appointment at a time that suits you, please contact Caroline directly at [email protected].

Caroline is a parent carer and an IPSEA-qualified special educational needs advisor and represents children and young people with Special Educational Needs arising from or connected to brain injuries.

Please note that looking for initial information through one of BBK’s legal clinics does not mean a family has to proceed with a claim.

Brandon’s story: securing support for a lifetime

When Brandon was born, mistakes during and after his delivery resulted in a serious brain injury that has had a lifelong impact on him and his family. Brandon has complex needs, including difficulties with cognition, speech and language, mobility, sensory regulation and behaviour, as well as severe epilepsy requiring specialist support.

His family wanted answers about what had happened and reassurance that Brandon would have access to the care and support he would need throughout his life. They pursued a medical negligence claim through BBK to help secure financial provision for his long-term needs.

During the legal process, interim compensation payments enabled the family to access intensive therapies, specialist equipment, professional care and psychological support. Funding was also secured for private tutoring for Brandon’s siblings, recognising the impact that caring for a child with complex needs can have on the whole family. With BBK’s expert input, the family was able to purchase and adapt a home around Brandon’s individual needs. The property includes a sensory room, a dedicated therapy space, accommodation for carers and a sensory garden, creating an environment designed to support his care and quality of life.

The claim ultimately resulted in a compensation settlement of approximately £33 million. This will help fund Brandon’s lifelong care and support, including round-the-clock professional care, specialist therapies and equipment.

It’s important to note that every family’s circumstances are different, and not every claim will result in the same outcome. Brandon’s experience illustrates how compensation, where a claim is successful, can help provide for the long-term needs of a child with a serious birth injury.

Further information