Counting the Costs

Our flagship research finds families with disabled children forced out of paid work and going without the basics.

A young child wearing glasses and a striped sweater sits on the floor playing with toys. Surrounding the child are adults and another child, suggesting a group activity or playtime. Bright, colorful objects are scattered around them.

In the last 12 months, nearly two third (62%) of parent carers have given up paid work or reduced hours, on average losing £21,174 from their family income.

43% of families have gone without heating. 32% of parent carers have gone without food for themselves. 33% of disabled children have gone without therapies, and a quarter (23%) without specialist equipment and home adaptations in the last year.

These are the findings of our survey of 4,262 families with disabled children in the UK, revealing a landscape in which many families find themselves in impossibly precarious financial situation.

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Extra costs are pushing families into debt

Our survey found that half of all families (50%) have got into debt or borrowed money in the last 12 months to pay for basics.

Going without the essentials is causing untold harm:

This situation is made worse by the many extra costs families face. On average, parents are paying an extra £322 a month (£3864 each year) due to their child’s condition.

Download the full presentation of findings [PDF] and full UK data [.xlsx].

“Many families are faced with impossible financial choices every day – whether they can afford to attend their child’s hospital appointment, or whether they need to turn off the freezer to save electricity for the child’s oxygen concentrator.”

Anna Bird, Contact CEO

Almost 1/3 families with disabled children live in unsuitable homes 

Our survey also looked into the housing situations families are in. We found:

See how we’re campaigning for a decent home for every disabled child.

What we want to change

In response to these findings, we are calling for a Child Poverty Strategy that puts disabled children at its heart. Government must commit to:

Our research also found that the benefit system feels like a minefield for most, and many don’t trust it either.

“This research shows the government needs a child poverty strategy that recognizes the unique costs coupled with employment challenges that families with disabled children experience. We need to see a strategy with clear and ambitious goals to improve their household incomes and reduce essential costs.”

Anna Bird, Contact CEO

What you can do

Contact is uniquely placed to help families get the financial support they are entitled to, making the process of claiming less stressful.

If you can, please donate to our Lifeline Appeal.

More about Counting the Costs

We run Counting the Costs surveys roughly every two years to get a picture of the finances of UK families with disabled children.

Our findings drive our campaign activity by identifying the challenges families face and why.

See past Counting the Costs survey reports.