About Contact’s medical information

3 mins read

This advice applies across the UK.

We have an A-Z directory of medical conditions, including information about symptoms, treatment and support. Here’s how we keep it up-to-date and accurate.

Medical information provided by Contact

The entries in our A-Z list of conditions are designed to give a basic overview of the condition. They are written so that they are accessible to families of disabled children and those professionals who work with them.

Contact works with a large number of specialists who help us to provide relevant up-to-date medical information on more than 440 medical conditions and rare conditions.

How is our information checked?

A medical expert in the field, usually consultant level or equivalent, has reviewed the information on each medical condition. With some very rare conditions, there may only be a few experts that know a significant amount of information about the condition.

Details of authorship appear at the bottom of each page along with the author’s position and their affiliation.

Medical entries where we link out to trusted sources of information are reviewed on an annual basis.

Browse our A-Z list of conditions.

Our in-house editors may write non-medical or general information in the condition articles.

If you can’t find a medical condition

If a medical condition is not in our A-Z list, we may still be able to help. We have access to a database with more than 2,000 conditions with links to further information. We will only pass on information written and verified by medical professionals.

Please contact our freephone helpline on 0808 808 3555 for more information. Our helpline advisers are not medically qualified and unable to provide medical advice or opinions.

We also provide information on common health concerns, diagnosis and rare conditions.

Disclaimer

Although great care has been taken in the compilation and preparation of all medical information to ensure accuracy, Contact cannot accept responsibility for any errors or omissions.

The same medical conditions can affect children in different ways and some information sources may give the worst-case scenario. Any medical information by Contact is for education/information purposes and is not designed to replace medical advice.

You should share any information you find with a medical professional delivering your care to see how it applies to you. Any links to external websites have been carefully selected, but are provided without any endorsement of the content of those sites.

Information last edited June 2026 by Rachel Gibson, Rare Conditions Information Officer, Contact.

In-house editors

The day-to-day management of Contact medical information is the responsibility of our Rare Conditions Information Officer.

If you have any questions related to our website, please contact the web editor by emailing [email protected]

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