Listening Ear

Our 1-1 telephone appointments for parent carers looking for emotional support.

You might be struggling mentally and looking for strategies to help you cope.

Or maybe you just need to talk to someone who understands the extra challenges you face.

Our Listening Ear is here for you.

In this article

What is Listening Ear?

Our Listening Ear service offers hour-long 1-1 telephone appointments with a family support adviser.

Where our helpline provides information and advice, Listening Ear is for parent carers looking for emotional support and reassurance – though we can provide practical help too.

The parent advisers in our Listening Ear team are all parents of children and young people with disabilities,
plus they have a huge wealth of professional experience.

“It was just the support I’ve been looking for! So wonderful to be able to talk to people who have lived experience and truly understand and take time to listen and then give very wise and useful advice.”

Parent carer

920

Listening Ear appointments in 2022/23

92%

know what their next step will be as a result of the appointment

Related information

Autism-focussed support

We offer half-hour 1-to-1 calls for parents in London and the Midlands as part of our Autism Central support.

find out more

Important information before booking

Book an appointment

Making an appointment is simple: Choose the day and time slot you want below, then complete and submit the short form. You’ll receive an email confirmation.

Appointments are regularly updated and are subject to availability.

Listening Ear booking form

"*" indicates required fields

If there are no available appointment times listed, please come back soon as we are always adding new dates and times.
Name*

Please note: In the below section you can select what issues you’d like support on. As the Listening Ear session is 45 minutes long, if you select more than one option we may not be able to discuss everything.

What are the key issues you want support on*
Accessibility
If you have any accessibility needs regarding the Listening Ear Appointment, please contact [email protected] as early as possible.

Keep in touch

We’d like to keep in touch with you about our latest news and updates.

We will look after your details in accordance with our data protection policy, and we will only ever contact you in the way you want us to. Read more about what you’ll receive if you opt into our updates.

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