Please read – important information before you submit your query
We are currently receiving a high volume of helpline enquiry forms. If you have questions about:
- Claiming DLA for the first time, please see our online information on DLA before you submit an enquiry.
- Benefits when your young person remains in education, please see our online advice before you submit an enquiry.
- Support in school, EHC assessments and plans, school attendance, or home to school transport, please see our online advice before you submit an enquiry.
We aim to respond to your enquiry within 10 days. If your enquiry is urgent, please call the helpline on 0808 808 3555.
Who we can accept enquiries from
We can only answer enquiries from parents, carers or professionals supporting disabled children aged 0 to 25 living in the UK.
