Submit a query to our helpline

Please read – important information before you submit your query

We are currently receiving a high volume of helpline enquiry forms. If you have questions about:

We aim to respond to your enquiry within 10 days. If your enquiry is urgent, please call the helpline on 0808 808 3555.

Who we can accept enquiries from

We can only answer enquiries from parents, carers or professionals supporting disabled children aged 0 to 25 living in the UK.