Live in Conwy or Gwynedd? Book your free appointment and let us help you claim the benefits you deserve with confidence
3 mins read
Friday 19 September 2025
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Parent carers in Conwy and Gwynedd in North Wales can now book free, confidential 1-1 appointments with one of Contact’s expert advisers to get practical, tailored help with benefits and financial support.
Find out more and book your free 1-1 appointment.
Our new Claiming with Confidence initiative is funded by the Welsh government and in partnership with The All Wales Forum. It allows families in Conwy and Gwynedd to book an appointment with us to:
- Get a confidential and free benefit check to make sure they’re getting everything they are entitled to.
- Get answers to any benefit and money enquiries they have.
- Get direct support filling in Disability Living Allowance (DLA) and Personal Independence Payment (PIP) forms.
Giving parents confidence to navigate the system
Parent adviser, Judith Dobson from Contact says:
“We know that parents caring for a child with a disability or additional needs face disproportionately high living costs and a reduced capacity to work. Our recent research found that 86% of families in Wales struggle with the process of claiming benefits. And they face big challenges to do so. From long waits for appointments with advice agencies, to emotionally and time-draining paperwork. For example, many parents tell us they find the process of applying for the main benefit for disabled children, DLA, traumatic. As a result, families may be missing out on this vital, life-changing benefit.
“We hope our new Claiming with Confidence service will help parents in Conwy and Gwynedd feel more confident navigating the benefits system by getting the trusted support and advice they need from people who understand what they’re going through – both emotionally and practically.”
If you’re a parent carer in Conwy or Gwynedd struggling with benefits, don’t wait. Book your free, confidential appointment today and get the support you deserve.
Families can also access online and offline resources developed by the All Wales Forum alongside online and in-person advice and support workshops giving families the chance to hear from other local parents who have been through the system themselves.
I need advice but don’t live in Conwy or Gwynedd
For advice on benefits or anything else, get in touch with our Wales team.