We are always on the look-out for talented people who share our values. We recruit for a broad range of areas including family support, helpline advisers, communications, income generation and campaigning, as well as resources and monitoring and evaluation.
Current opportunities
Volunteering opportunities
Take a look at our current volunteering opportunities.
We are also looking for volunteers for our stand at Great Ormond Street Hospital
We’re on the lookout for volunteers to help our By Your Side team provide advice and information to families with children atGreat Ormond Street Hospital.
Having a child in hospital can be overwhelmingly stressful for parent carers. As well as emotional strain, families often face a raft of practical challenges and left feeling confused by the medical system and unsure where to turn for help. They can also struggle under increased financial pressure as they reduce work hours to spend more time with their child.
Contact’s By Your Side team currently offer support in five UK hospitals to any family who have a child with health needs, guiding them through the maze of medical departments and jargon they face and discussing any issues or challenges they face, for example around benefits, education, social care or how to find local support groups for example. Families are free to drop in with no appointment needed, and ward visits are also possible if that suits the family better.
We now have an opportunity for volunteers to support our Parent Advises at Great Ormond Street Hospital on Thursdays in term time, between 9am-2pm.
Sounds like something you might be interested in?
Please get in touch with Ruth Stone, Senior Parent Adviser in our By Your Side team for more information about this exciting voluntary role by emailing [email protected]
Why work for Contact?
Contact is an outstanding place to work. We’re a friendly, hard-working and driven team who put families with disabled children at the heart of everything we do.
We’d love to have you join us.
Our values
We believe that with the right support, families with disabled children can overcome the challenges they face. They can take control of their futures, and they can focus on what matters: being together and growing together.
We’ve been supporting families with disabled children for over 40 years.
Families at our heart
- We are passionate in supporting families to fulfil their potential
- We work in co-production, as equal partners with families
- We genuinely care about each other and the families we support
Trusted
- We trust each other to do the right thing
- We treat each other with dignity and respect
- We take responsibility for our actions
Empowering
- We support and encourage each other to take positive action
- We are non-judgemental and inclusive
- We listen to families to discover better ways of doing things together
Bold
- We are ambitious about what we can achieve together
- We are determined and driven in everything we do
- We take positive risks and learn from our mistakes
Diversity, inclusion and wellbeing
As a charity, we are actively striving for greater equity, diversity and inclusion for our families and our colleagues. We have established a race equality action plan outlining our priorities.
We are committed to the wellbeing of our staff, and we have various wellbeing initiatives for staff to get involved in.
Benefits
We offer a number of great benefits to our staff:
- Annual leave: 25 days pro rata per annum, plus one extra day for each completed year of service up to a maximum of 30 days after five years’ service. Discretionary leave: three days a year for the period of office closure between Christmas and New Year.
- Flexible working: We believe our staff should have a work/life balance, and many of our roles are part-time or open to flexible working arrangements.
- Auto-enrolment pension scheme: Matched contribution rate for employee and employer of up to 5%.
- Employee assistance programme (EAP): Covering employees and their families, a full EAP free counselling service is provided through Health Assured.
- Season ticket loan. Yearly season ticket purchase available after six months satisfactory service, repayable over a ten-month period.
- Cycle to Work Scheme.
- Wellbeing calendar of events.
Award-winning employer
We hold Two-Star Accreditation by Best Companies.
We are one of the UK’s top-50 midsized companies, one of London’s top-10 midsized companies and one of the top-5 UK charities to work for in 2022.
Accreditations
We’re proud to be accredited by Green Small Business, Living Wage Foundation and Disability Confident.
