Work for Contact

Contact is a great place to be, and our work transforms lives. 

We are always on the look-out for talented people who share our values. We recruit for a broad range of areas including family support, helpline advisers, communications, income generation and campaigning, as well as resources and monitoring and evaluation. 

Current opportunities

Executive Director of Information, Advice and Family Support

Parent Advisor – North East

Volunteering opportunities

We are looking for volunteers to join our Benefiting You team to help families complete the DLA form via Zoom. You can volunteer from the comfort of your own home, or you are welcome to go into our office in London. To find out more and to apply – visit our Benefiting You expression of interest page.

Why work for Contact?

Contact is an outstanding place to work. We’re a friendly, hard-working and driven team who put families with disabled children at the heart of everything we do.

We’d love to have you join us.

Our values

We believe that with the right support, families with disabled children can overcome the challenges they face. They can take control of their futures, and they can focus on what matters: being together and growing together.  

We’ve been supporting families with disabled children for over 40 years. 

Families at our heart

• We are passionate in supporting families to fulfil their potential
• We work in co-production, as equal partners with families
• We genuinely care about each other and the families we support

Trusted

• We trust each other to do the right thing
• We treat each other with dignity and respect
• We take responsibility for our actions

Empowering

• We support and encourage each other to take positive action
• We are non-judgemental and inclusive
• We listen to families to discover better ways of doing things together

Bold

• We are ambitious about what we can achieve together
• We are determined and driven in everything we do
• We take positive risks and learn from our mistakes

Diversity, inclusion and wellbeing  

As a charity, we are actively striving for greater equity, diversity and inclusion for our families and our colleagues. We have established a race equality action plan outlining our priorities. 

We are committed to the wellbeing of our staff, and we have various wellbeing initiatives for staff to get involved in.   

Benefits

We offer a number of great benefits to our staff:

• Annual leave: 25 days pro rata per annum, plus one extra day for each completed year of service up to a maximum of 30 days after five years’ service. Discretionary leave: three days a year for the period of office closure between Christmas and New Year.   
• Flexible working: We believe our staff should have a work/life balance, and many of our roles are part-time or open to flexible working arrangements.
• Auto-enrolment pension scheme: Matched contribution rate for employee and employer of up to 5%. 
• Employee assistance programme (EAP): Covering employees and their families, a full EAP free counselling service is provided through Health Assured. 

• Season ticket loan. Yearly season ticket purchase available after six months satisfactory service, repayable over a ten-month period. 
• Cycle to Work Scheme.
• Wellbeing calendar of events.

Award-winning employer

We hold Two-Star Accreditation by Best Companies.

We are one of the UK’s top-50 midsized companies, one of London’s top-10 midsized companies and one of the top-5 UK charities to work for in 2022.

Accreditations

We’re proud to be accredited by Green Small Business, Living Wage Foundation and Disability Confident.