We are always on the look-out for talented people who share our values. We recruit for a broad range of areas including family support, helpline advisers, communications, income generation and campaigning, as well as resources and monitoring and evaluation.
Current vacancies
Volunteering opportunities
Trustees
We are appointing four new Trustees to strengthen our Board, broaden our expertise and support the delivery of our new strategy. These appointments reflect our ambition for Contact’s future and our commitment to building a Board that reflects the diversity of the families we serve.
We are recruiting for:
- A Trustee with income generation expertise.
- A Trustee with charity finance and audit experience (must be a qualified accountant).
- A Trustee with legal and HR experience.
- A Trustee based in Northern Ireland.
Download the candidate pack and apply.
Volunteers – Great North Children’s Hospital
Find out more on our page about this opportunity.
Volunteers – Great North Children’s Hospital
We now have an opportunity for volunteers to support our By Your Side Parent Advises at Great Ormond Street Hospital on Thursdays in term time, between 9am-2pm.
Please get in touch with Ruth Stone, Senior Parent Adviser in our By Your Side team for more information about this exciting voluntary role by emailing [email protected]
Why work for Contact?
Contact is an outstanding place to work. We’re a friendly, hard-working and driven team who put families with disabled children at the heart of everything we do.
We’d love to have you join us.
Our values
We believe that with the right support, families with disabled children can overcome the challenges they face. They can take control of their futures, and they can focus on what matters: being together and growing together.
We’ve been supporting families with disabled children for over 40 years.
Families at our heart
- We are passionate in supporting families to fulfil their potential
- We work in co-production, as equal partners with families
- We genuinely care about each other and the families we support
Trusted
- We trust each other to do the right thing
- We treat each other with dignity and respect
- We take responsibility for our actions
Empowering
- We support and encourage each other to take positive action
- We are non-judgemental and inclusive
- We listen to families to discover better ways of doing things together
Bold
- We are ambitious about what we can achieve together
- We are determined and driven in everything we do
- We take positive risks and learn from our mistakes
Diversity, inclusion and wellbeing
As a charity, we are actively striving for greater equity, diversity and inclusion for our families and our colleagues. We have established a race equality action plan outlining our priorities.
We are committed to the wellbeing of our staff, and we have various wellbeing initiatives for staff to get involved in.
Benefits
We offer a number of great benefits to our staff:
- Annual leave: 25 days pro rata per annum, plus one extra day for each completed year of service up to a maximum of 30 days after five years’ service. Discretionary leave: three days a year for the period of office closure between Christmas and New Year.
- Flexible working: We believe our staff should have a work/life balance, and many of our roles are part-time or open to flexible working arrangements.
- Auto-enrolment pension scheme: Matched contribution rate for employee and employer of up to 5%.
- Employee assistance programme (EAP): Covering employees and their families, a full EAP free counselling service is provided through Health Assured.
- Season ticket loan. Yearly season ticket purchase available after six months satisfactory service, repayable over a ten-month period.
- Cycle to Work Scheme.
- Wellbeing calendar of events.
Award-winning employer
We hold Two-Star Accreditation by Best Companies.
We are one of the UK’s top-50 midsized companies, one of London’s top-10 midsized companies and one of the top-5 UK charities to work for in 2022.



Accreditations
We’re proud to be accredited by Green Small Business, Living Wage Foundation and Disability Confident.



