Learning & events for forums
Our upcoming learning and events for parent carer forums, from online learning sessions to the national Contact and NNPCF conference.
In this article
Upcoming events/Online learning sessions
Future online learning
‘Padlet Training’ Online Learning Session
When: Thursday 17th September 2026 – 11:00am to12:00.
This session will be presented by Kim Stephenson – West Northants Voices in Partnership.
Looking for an easy way to engage with parent carers, gather feedback, share information, and collaborate with your steering group? Join us for this practical introduction to Padlet, an interactive online platform that can help forums communicate and work more effectively. During this session, we will explore how Padlet can be used to:
- Gather parent carer views and experiences
- Share updates, resources, and information in one place
- Support steering group collaboration and planning
- Create interactive consultations and surveys
- Increase engagement with members in a simple and accessible way
Whether you are completely new to Padlet or looking for fresh ideas on how to use it within your forum, this session will provide practical demonstrations, examples, and tips to help you get started.
You can join us live or catch up via the recording at a time that’s convenient for you.
This session will be led by Kim Stephenson from West Northants Voices in Partnership.
Please email [email protected] ASAP if you would like to make us aware of any accessibility issues, so that we can assist your access to the session.
To register for the session please see the registrations details below;
When: Thursday 17th September 2026 11:00am-12:00
Register in advance for this session: https://us06web.zoom.us/meeting/register/nwd2244gT1qWM-sFJOwdnA
After registering, you will receive a confirmation email containing information about joining the session.
Please note if you are unable to attend on the day, a recording of the session along with relevant documents will be available shortly after the session on our Resource Pages.
Local Government Re-organisation: PCF online drop in
When: Tuesday 22 September at 12:00 to 13:00
Is your local area affected by the recent announcement to review local government re-organisation (LGR)?
This is the second of a series of drop-in sessions on LGR supported by Contact to hear from areas impacted by local government re-organisation. On the 7th September, the Government announced a pause to LGR while a review is carried out.
We will be sharing a short update on what we know, and this will be an opportunity to compare what is happening locally, and to identify the questions Contact should raise with DfE.
We appreciate the recent announcement impacts forums differently and that for some areas there will be significant uncertainty. We want to make sure we hear from everyone who is affected.
This session will be hosted by Mary Mulvey-Oates and will provide an opportunity to:
- Share what is happening in your local area
- Identify issues forums may need help with
- Help shape the questions that Contact raises with DfE
You are invited to a Zoom meeting on Tuesday 22 September 12 to 13pm.
Register here in advance for this session: https://us06web.zoom.us/meeting/register/1AH7v-yNSEyvc58xr_2K-Q
After registering, you will receive a confirmation email containing information about joining the meeting.
Please note that this session will not be recorded. However recordings of past online learning sessions can be found on our Resources page.
A message from our new Local Government Reorganisation and Devolution Lead, Mary Mulvey-Oates:
Hello, I’ve recently taken on a new role at Contact, leading our work on devolution and local government reorganisation.
I’ll be working with parent carer forums to understand what the changes could mean locally, engaging with forums in areas where change is expected to explore the options available, and ensuring forums’ experiences and concerns inform our discussions with DfE. I’ll also be offering further drop-in sessions and sharing updates as more information becomes available.
I’ve worked at Contact for several years, most recently leading our Early Years SEND Partnership programme. My background spans policy, participation and programme management, including working with parent carer forums, local authorities and family hubs to strengthen co-production, bring families’ experiences into national policy discussions and support improvements to local SEND services.
I’m looking forward to meeting forums potentially affected by local reorganisation and hearing from you to understand what’s happening in different parts of the country.
Equality, Diversity, and Inclusion workshop sessions
How do you ensure your forum is welcoming, diverse and extends its reach?
As a forum what challenges and barriers do you feel you face?
What would further development or support look like?
Contact is running four sessions of the Equality, Diversity, and Inclusion workshop sessions again this year as part of our support offer for forums. We hope that all forums who haven’t already completed this will take some time to join this interactive, engaging and thought-provoking training. We know how busy forums are and adding to the pressure is something we’re keen to avoid. The workshops present an opportunity for some different learning on being inclusive by design, it’s not about death by PowerPoint or information overload – we want you all to enjoy the sessions and be able to take away tips and tools to your local areas that will increase your forum’s engagement with all communities!
Celebrate diversity and Inclusion with your peers – be part of this fresh approach to EDI training focusing on interactive discussion, space to engage, challenging our own biases, understanding who is around you, and finding your ‘blind spots’. Use these engaging sessions to complement your forum’s knowledge of the Equality Act 2010, protected characteristics, and Contact’s Diversity and Inclusion toolkit to enable you to push boundaries and effect real culture change by ensuring growth, increasing empathy, and developing as human beings.
We challenge you to keep an open mind. Set yourselves challenges and take your actions forward.
Join an engaging and fun session that is shaped by you, the participants – let this be the start of your journey to inclusion, of something bigger!
Aims of training
• Forums to have a wider and more diverse membership
• Forums to use their training to influence other organisations
• Forums to build supportive relationships with each other Intended outcomes
Attending will increase your confidence to reach out to underrepresented groups and communities and help you to develop an inclusive and diverse forum team.
Each 2-hour session will be open to 25-30 participants, and we are running the session twice for forums who didn’t get to join us last year, each session will be different.
Book direct via the links shown below.
Session capacity is limited to 30 per session for booking purposes, if you find your preferred session is already fully booked, please try registering for the other session if you can.
Please email [email protected] ASAP if you would like to make us aware of any accessibility issues, so that we can assist your access to the session.
Dates and times of sessions and joining links
- You are invited to a Zoom meeting. When: Thursday 1st October 2026 10:00 am until 12:30. Register in advance for this meeting: https://us06web.zoom.us/meeting/register/VFMN-vAFQXKYpcw6aYymEA
- You are invited to a Zoom meeting. When: Friday 2nd October 2026 10:00 am until 12:30. Register in advance for this meeting: https://us06web.zoom.us/meeting/register/NES9cMcHTmOyVP5IU_eCew
- You are invited to a Zoom meeting. When: Thursday 7th January 2027 10:00 am until 12:30. Register in advance for this meeting: https://us06web.zoom.us/meeting/register/HYoDk1sMTt6fNsVwxvwlOA
- You are invited to a Zoom meeting. When: Friday 8th January 2027 10:00 am until 12:30. Register in advance for this meeting: https://us06web.zoom.us/meeting/register/r3EEgqowSjKRysT-VyBK2g
After registering, you will receive a confirmation email containing information about joining the meeting.
Workshops will not be recorded to encourage open discussion and a safe space to discuss challenges and barriers
If you have any questions, please contact [email protected]
Making Surveys Count: Better Engagement, Better Feedback Online learning session
Making Surveys Count: Better Engagement, Better Feedback
Date: Thursday 22nd October 2026 Time: 12:00 to 13:00
Please email [email protected] ASAP if you would like to make us aware of any accessibility needs or reasonable adjustments, so that we can help you get the most out of the session
Delivered by: Bristol Parent Carer Forum and Shropshire Parent Carer Forum
Are you finding it harder to get parent carers to complete your surveys? Wondering whether your annual survey is reaching the right people or whether there are better ways to gather meaningful feedback?
Join colleagues from Bristol Parent Carer Forum and Shropshire Parent Carer Forum as they share their experiences, practical tips and lessons learned from running successful surveys and gathering parent carer views.
This interactive session will explore:
- Planning effective annual and topic-specific surveys.
- Choosing the right survey platform, including SurveyMonkey, Microsoft Forms, Google Forms and other digital tools.
- Promoting surveys through social media, newsletters, events and partner organisations.
- Encouraging more parent carers to take part, including the use of incentives and prize draws.
- Understanding and tackling survey fatigue.
- Alternative ways to gather feedback beyond traditional surveys, such as focus groups, listening events, polls, conversations and engagement activities.
- Analysing your results and identifying key themes.
- Reporting back to families and demonstrating the impact of their feedback.
- Using survey findings to influence local services and strengthen co-production.
There will also be plenty of opportunity to ask questions, share your own experiences and learn from other Parent Carer Forums.
Whether you’re new to running surveys or looking for fresh ideas to improve response rates and engagement, this session will provide practical advice you can take away and use straight away.
Who should attend?
Parent Carer Forum staff, volunteers, steering group members and anyone involved in gathering parent carer feedback.
Book your place today and discover how to make every survey count!
Register in advance for this session: https://us06web.zoom.us/meeting/register/UbwiHRclTQGvsyTDeyV15A
After registering, you will receive a confirmation email containing information about joining the meeting.
Please note if you are unable to attend on the day, a recording of the session along with relevant documents will be available shortly after the session on our Resource Pages.
Parent Representative training programme
We’re running another free Parent Representative training programme starting on Friday 6th November. This will be run over 4 sessions so please make sure you can attend all 4 sessions before booking.
Book your place by emailing [email protected] – do include any accessibility needs so we can help you get the most out of the sessions.
Bookings are made on a first come, first served basis so early booking is advised. Places are limited to two parent carers per forum with a total of 20 places available so places are not guaranteed for every forum. Please check with your parent carer forum chair or forum lead before booking.
All sessions will run from 10-12.30 but please make sure you log in at 9.50 to ensure a prompt start. The sessions will run on Zoom on 4 Fridays from 10 to 12.30 as follows:
- 6th November
- 13th November
- 27th November
- 4th December
The sessions cover all you need to know about becoming a Parent Representative and is specifically for parent carers who are:
- New to your forum and thinking about getting more involved.
- Interested in becoming a parent rep to represent other parents’ views on strategic groups
- Already a Parent Rep and want to refresh their knowledge and to gain more confidence in the role
- Interested in learning more about the roles and responsibilities of a rep
This training will be facilitated by Fazilla Amide and Katie Clarke and gives an overview of the role of parent carer representative and the role of forums.
The course will help you to:
- Understand the history of parent participation and how it works across the country.
- Increase your understanding of key principles and legislation around parent carer participation
- Develop an overview of how the 0-25 SEND system works
- Develop your confidence when participating in meetings
- Help you gain a greater understanding of the roles and responsibilities of a parent rep
- Offer a unique opportunity to network with other forum representatives
- Help you communicate more effectively
- Consider how you will gather feedback and provide evidence of the collective needs of parent carers
Participants will need to commit to all 4 sessions though we understand if something crops up at the last minute that prevents you from attending one.
Please book your place on by emailing [email protected].
Please include any accessibility needs or reasonable adjustments when you email us, so that we can assist your access to the session. If you need additional resources in advance or in a specific format please let us know as soon as possible.
Further upcoming online learning sessions are regularly updated here as they become available. Please note that further information and resources for forums along with recently recorded online learning sessions are available on our Resource Pages.
Please email [email protected] ASAP if you would like to make us aware of any accessibility issues, so that we can assist your access to a session.
After registering for a session, you will receive a confirmation email containing information about joining the meeting – as this is an automated email please check your ‘clutter’ or ‘spam’ folder where this email may be redirected.
Please note if you are unable to attend on the day, recordings of sessions along with relevant documents will be available shortly after the session on our Resource Pages.
Past Contact & NNPCF joint Conferences
Information on past Contact & NNPCF joint Conferences can be found on our dedicated Conference page and our Contact’s YouTube channel for PCFs which are saved in to YouTube playlists.
New to online learning?
An online learning session is a presentation live on the internet. You will be able to hear presentations live, follow the slides and ask or submit questions for the presenters to answer.
You will need a home computer, laptop, tablet or smart phone. It’s possible to join via telephone, although you won’t be able to see the presentation or submit questions.

Past online learning
Visit out resources page to view past online learning sessions which cover a range of topics