Communication and gathering the parent carer voice

From reaching out to more families to forum websites, social media and communication plans.

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Collecting parent carer voice

In this section, we look at methods forums can use to collect feedback on services from local families.

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Equality, diversity and inclusion (EDI) and reaching out further

Find out more about equality, diversity and inclusion and see examples of forum’s reaching out into their communities.

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Using social media

In this section, we look at how forums use social media, including tips and things to avoid.

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Forum websites

In this section we look at how forums use websites to raise awareness of their work, share information and collect feedback.

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Branding

In this section, we discuss how branding can support forums to raise awareness of the work they do.

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Working with the media

In this section, we discuss how to work with media outlets and respond to media requests.

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Developing a communication plan

In this section we look at how some forums may want to develop a communication plan.

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Do you have any thoughts about this page? Visit our How to feedback page to share them.

Looking for something else? You can find a full list of pages on our Parent carer forum handbook contents page.