New support for families in Denbighshire and Wrexham
3 mins read
Friday 12 June 2026
This advice applies in Wales only.
We’re delighted to be launching Stronger Futures, a new project supporting families of disabled children and children with Additional Learning Needs (ALN) across Denbighshire and Wrexham.
The one-year programme is funded by the Neumark Foundation. Through it, we’ll offer practical support, information and advice to parent carers of children and young people aged 0 to 25, including those awaiting a diagnosis.
The support includes:
- One to one appointments with a specialist Parent Adviser, with flexible support offered by phone, email, online and in-person.
- Help with benefits and finances, including filling out forms.
- Guidance on education, health and related issues
- Friendly Coffee & Chat drop-in sessions with other parent carers
- Providing information about local services and where to find further support.
Why the support is needed
We know that many families spend a huge amount of time trying to work out what support is available. Chasing information, navigating complicated health and benefit systems.
The Stronger Futures programme will offer support tailored to each family’s circumstances, whether they are yet to receive a diagnosis or are many years into their journey.
The project builds on the success of our Claiming with Confidence programme. Claiming with Confidence ran for one year in neighbouring Conwy and Gwynedd. It helped families better understand the benefits system and feel more confident in securing support.
In that programme:
- 100% felt better informed about their rights to benefits.
- 100% felt more confident in their ability to claim benefits.
- 95% know what their next step will be.
Our regional programmes build on Contact Cymru’s wider work across Wales, including our Building Resilience programme, which supports families across the country.
We can make a real difference to those in need
Kate Wyke, Wales Manager at Contact Cymru, said:
“Families of disabled and additional needs children face enormous challenges every day. We know that many are struggling financially and often feel isolated. Our Stronger Futures project will support families directly by giving trusted information and advice, as well as bringing families together through community events.
“Our team in North Wales have many years of experience in supporting local families and building local partnerships. We know we can make a real difference to those most in need. We are incredibly grateful to the Neumark Foundation for funding this project and helping us support more families in North Wales.”
The Neumark Foundation works with charities to improve the welfare and quality of life of children and young people across North Wales.
Rebecca Neumark, Chief Executive of the Neumark Foundation, said:
“Families of disabled children and young people can face many challenges in accessing the support and information they need. We are proud to support Stronger Futures, which will provide practical help, trusted advice and opportunities for families to connect with others who understand their experiences. We hope this partnership with Contact Cymru will make a meaningful difference to families across Denbighshire and Wrexham.”
Book an appointment today
Families can refer themselves for an appointment with a Parent Adviser directly. Professionals are also welcome to signpost families to our dedicated booking page.
Find out more and book an appointment