Managing difficult situations – contents

Stressed mum working on a laptop at the kitchen table while her children sit behind her.

Complaints 

Information useful for forums on how they manage and respond to complaints.

Read more
A man in a blue t shirt puts his arm on the shoulder of his friend, a smiling man in a white t shirt.

Building and maintaining effective partnerships with external agencies

We look at how forum's can maintain a working relationship with service providers to enable them to influence change.

Read more
A man studying a piece of paper at a desk.

Managing internal conflict

Sometimes there may be differences of opinion within forum and this page provides information on steps to avoid and manage this.

Read more
Signpost icon blue

Conflicts of Interest

Conflicts of interest can happen for forums and it is import to understand how to manage these.

Read more
Parent Carer Forum icon of six interconnected circles forming a ring, enclosed by a larger circle

Subject Access requests and Freedom of Information requests

Information for forums on how to manage requests about data such as SARs and FOI.

Read more
Parent Carer Forum icon of six interconnected circles forming a ring, enclosed by a larger circle

Managing bullying, harassment and stalking

While very few forums experience bullying, harassment or stalking we discuss what to do if this happens.

Read more
Counselling in companies green logo on white background

CIC Assistance Programme  

The CIC assistance programme is designed to help forums to carry out their role while maintaining their wellbeing.

Read more