CIC Wellbeing assistance programme 

The CIC assistance programme offers forum Wellbeing support as well as Managerial, legal and Financial advice lines

What is the CIC wellbeing?

It’s an employee assistance programme. It has a range of guidance and information, webinars and specialist advice lines to help support general wellbeing.

It is not designed specifically for parent carer forums or families with children with SEND. It is a wide-ranging employee assistance programme, like lots of people have access to through their paid employment.

What can PCFs use it for?

You can use this for your leadership (trustees, directors, steering/committee members) staff and volunteers. It can form part of your induction or support for the people that volunteer and/or work for your PCF. It’s not for your wider membership. You can give your team the login details and let them know they can access it whenever they want, confidentially. You can also explain that they can access free confidential counselling through this programme should they want to.

Webinars and articles

They provide webinars and articles by CIC clinical experts and guest speakers. Topics have included, neurodiversity, physical health, nutrition, mental health , financial health and more. You can log in using this details to view their range of resources:

They have a number of dedicated advice lines:

Managerial advice line

There’s a confidential managerial advice line where you can get confidential coaching and guidance. They offer confidential, expert guidance from senior clinicians who help leaders navigate sensitive or complex issues, including:

Performance and conduct
Workplace conflict
Bereavement and trauma
Concerns around mental health or risk
How and when to refer staff for counselling

They don’t know the detail about the PCFs role, nor do they offer tailored guidance on PCF processes, but they can support you in handling difficult managerial situations confidentially.

Legal Advice line

Advice on a range of legal and tax issues for you and your family. You are entitled to one call per legal topic area per year. Family law, personal injury, landlord and tenant disputes, consumer law, discrimination, health and safety, planning matters.

Financial advice line

Clear and impartial confidential advice from financial advisers on your personal finances. Managing debt, budgeting, credit card, savings, pensions tax, banking and more.

You can get the login details from your Contact Adviser.