Category: Information & advice

Contact’s policy and helpline teams have been looking at the detail of the government’s Schools White Paper on reforms to the SEND system. Here they give an overview of the proposed changes.

In the coming days and weeks we will cover the biggest proposed changes in detail and set out some questions and concerns we have about the proposals, how we intend to respond to the consultation and ways you can get involved in that response. The 12 week consultation process ends on Monday 18 May and there is now an opportunity to shape the proposals.  

It’s important to remember that throughout this process existing SEND law remains the same. If you are told something different, this is incorrect. 

What we welcome 

  1. A new duty on schools to produce an Individual Support Plan (ISP) for every child with special educational needs or disabilities (SEND) 

Schools, nurseries and colleges will have a new legal duty to produce an Individual Support Plan (ISP) for any child with a special educational need.  

This means: 

Individual Support Plans would be produced for children getting school-based support in one of two levels – Targeted support and Targeted plus. These would replace the current SEN support. ISPs would also be produced for those who need Specialist Support alongside their Education, Health and Care Plan. 

Targeted support provides structured support within mainstream settings, including small-group work or personalised materials. This is predominantly in the classroom but where appropriate in the school’s Inclusion Base.  

Targeted plus provides better access to specialists like education psychologists and speech and language therapists through the government’s new Experts at Hand services. It may also include accessing Inclusion Bases within mainstream settings.  

We welcome this because it should make support for children with special educational needs and disabilities clearer and more consistent at an earlier stage. However, we would like the government to go further in strengthening the duty to deliver what’s in the plan and for there to be a clear route for parents to challenge if that’s not happening.  

  1. Better access to specialists, training and transparency 

The White paper sets out: 

We believe these steps could improve early support, as well as culture and accountability in schools. 

What we are concerned about 

  1. Changes to Education Health and Care Plan (EHCP) rights and assessments 

The White Paper says: 

However, there is no definition of complex needs in the White Paper which means we don’t know which children and young people will be eligible for SSPs and EHCPs. There is a concern the threshold for getting an EHCP could become higher, and this has understandably caused concern among parents.  

At the moment, it’s not clear: 

  1. Fewer appeal powers and weaker routes to challenge decisions 

Under the proposals: 

We are concerned this could make it harder for parents to challenge decisions and secure the right support. 

Gaps in the White Paper 

How to respond 

Our Focus Groups are being held this week and are already giving us brilliant insights, thank you to all taking part. Unfortunately they are full. However you can respond to the consultation individually. 

The government has published its consultation document and asks for comments from everyone with an interest.

You can take part online. You can also respond to this consultation via email at [email protected], or by post to:

SENDAP Reform, Sanctuary Buildings, Great Smith Street, London, SW1P 3BT

The consultation closes on 11:59pm on 18 May 2026.

Our Family Finance Team has produced three new Universal Credit videos available to watch on our You tube channel or from our Universal Credit webpages.

One video looks at the transitional element of Universal Credit. The transitional element is paid to some people who were at risk of being worse off when moving onto Universal Credit from legacy benefits. However, it is a payment that reduces over time until it eventually drops to nil. This is a fact that some families are unaware of, and our video explains more.

Our other two new videos explore the carer element of Universal Credit. The carer element is an extra amount included in your Universal Credit if you are a carer. One video looks at who qualifies for the carer element. The other explains your rights to backdating of this payment if you have been missing out on it.

If you have any questions about the carer element or the transitional element of Universal Credit, you can get further advice from our free helpline.

Or you can browse our Universal Credit webpages, below.

This advice applies in England only.


Today on Radio 4’s SEND in the Spotlight, mum Becci Tobin, a Contact Changemaker, has spoken about the importance of the health part of her son Keir’s education health and care (EHC) plan, to ensure he can go to school safely and enjoy all the activities and opportunities there.

Keir has a rare, life limiting genetic condition. He is blind and has multiple seizures a day, as well as highly complex medical needs. His health care needs are fully met at school, and they provide a range of sensory activities. He enjoys hearing the sound of other pupils and staff. Despite Keir’s profound disabilities, the school recently took him to a farm where he enjoyed the animal sounds.

Health support in schools

Amanda Elliot, Health lead at Contact, said:

Health support in schools is vitally important to ensure children with health conditions can safely enjoy, learn and take part in school like other children. There are great examples of schools delivering health support, but we also hear from parents who must battle to get that care for their child. We would have liked a greater focus on health in the schools white paper. It’s a key part of the puzzle to ensure all children feel welcome and safe at school.”

Debate over the schools white paper is focused largely on mainstream. But special schools need funding and resources too. Many do an incredible job. But a lot of staff are dealing with toileting or moving children, rather than giving them learning experiences.

Contact has called for:

Our analysis of health in the schools white paper – what it includes

We will be doing a full analysis of different sections of the Schools White Paper very soon.

Have your say on the SEND white paper

The government has published its consultation document and asks for comments from everyone with an interest. You can take part online.

The consultation closes on 11:59pm on 18 May 2026.

The Council for Disabled Children (CDC) is delivering a series of online events in March 2026 in relation to the SEND Reform Government Consultation. Two of the sessions are for parent carers, with others reserved for professionals working in different settings.

See all dates and book your place now.

Contact is running a series of focus groups for parent carers this month, but these are now all booked up.

This news story is for parents in England and Wales only. See our education advice if you live in Northern Ireland or Scotland.

In England if your child has an Education, Health and Care plan, there is a different admissions process that applies to your child.

In Wales, if your child has an Individual Development Plan (IDP), the local authority names the school it thinks is most appropriate.

Parents whose child is leaving primary school will have completed their preferences for secondary school last October.

Today, 2 March 2026, is secondary school National Offer Day when parents receive a single offer of a school place for their child for September.

What happens on National Offer Day?

The schools you listed in your application will have each decided whether they can offer your child a place.

The local authority will have considered these offers against your preferences, along with everyone else’s.

And on National Offer Day, you’ll get a single offer of a school.

Your offer will be the highest preference school on your list that can give your child a place. If none of your preferences can offer your child a place – because too many other children are higher up on the oversubscription criteria – you’ll be offered another school.

This is likely to be the nearest school with places still available. Usually there will be a form to complete with a deadline to confirm that you accept the school offered.

What if I’m not happy with the school offered?

If you are not happy with the school you have been offered, don’t panic. There are a number of things you can do:

We advise that you accept the school place offered if you can, even if was not your first child and you are not happy with the offer. This will ensure that your child at least has a guaranteed school place if your appeal or waiting list options fail.

Where can I find out more about this?

Visit our page on applying for a school place, where we go into more detail about your options if you’re not happy with the offer.

Parent carers in Wales can find more information about admissions and appeals on the Welsh government website.


Contact welcomes the government’s £4 billion investment over three years to make mainstream schools more inclusive and reduce the adversarial battles families face.

If backed by a clear legal guarantee of support for every child with SEND (special educational needs and disabilities), this funding has the potential to improve the system significantly.

Anna Bird, CEO of Contact and Chair of the Disabled Children’s Partnership, said:

“The government’s promise to tackle the SEND crisis so that every disabled child can achieve and thrive is a vision we share.

“We strongly welcome investment in better training of teachers, readily-available specialist support and more accessible buildings in mainstream schools where SEND pupils can be mates they grow up with. These changes could transform the lives of hundreds of thousands of children.

“We are concerned though that the government has failed to answer parents’ questions about whether legal changes will reduce existing rights. Families are worried these might make it even harder to hold the system to account when things go wrong or secure an education, health and care (EHC) plan or a special school place if their child needs one.

“We will look at the details of the white paper and work with families, ministers and MPs to ensure changes to the law work for every child with additional needs.”

Inclusive Mainstream Fund 

The proposed £1.6 billion Inclusive Mainstream Fund could significantly improve school-based support (currently known as SEN Support), reducing the need for families to pursue lengthy EHC plan processes simply to secure appropriate help.

Investment in early identification, tailored interventions and adaptive teaching is essential. Supporting staff to recognise and respond to common special educational needs is a positive step.

However, strengthened SEN Support must not become a substitute for specialist provision where it is required. EHC plans remain a vital legal safeguard and must be protected.

It is currently unclear whether the fund will be ringfenced. We would support ringfencing to ensure funding is used specifically to improve SEND provision. We would also welcome clear national oversight potentially through an accountability mechanism similar to Ofsted — to ensure transparency and impact.

Experts at Hand (£1.8bn)

We applaud the proposed ‘Experts at Hand’ service. This will create a local bank of SEND professionals including occupational therapists, educational psychologists and specialist teachers. Access to specialist expertise without requiring an EHCP could reduce delays and unmet need.

However, this proposal will only succeed if there is a credible plan to address workforce shortages. There are currently significant gaps in the availability of occupational therapists, educational psychologists and speech and language therapists. Without a parallel workforce expansion strategy, delivery risks falling short of ambition.

We support the new requirement for all teachers to be trained to support children with SEND. And we welcome the £200 million already announced for teacher training.

The proposal to use special and alternative provision schools to provide outreach and short-term placements recognises their expertise. However, this must not overstretch specialist settings or compromise the support available to children already placed there.

The role of specialist provision

We agree that children should not have to travel long distances to access suitable support. Greater quality local provision is welcome.

However, locality can never take precedence over a setting’s ability to meet a child’s full range of needs. Some children will always require specialist provision, and there must remain a clear, protected place for specialist settings within the system.

Supporting families to navigate the system

We hope the government will build on investment in Best Start Family Hubs to strengthen SEND outreach and provide practical support to families navigating the system, particularly at key transition points.

What happens next?

We will be closely examining the Schools White Paper when it’s published later today to ensure:

We’ll continue working with families, policymakers, Ministers and MPs to ensure reforms genuinely reduce conflict and improve outcomes. We will also keep families updated as more information becomes available.

The Department for Education (DfE) has announced that national standards and price bands will be introduced for independent special schools as part of government SEND reforms in England.

The government says it will set clear national price limits and tougher standards to help make sure specialist placements help children make progress – instead of higher bills for councils.

The government hopes this will stop the postcode lottery where the support families get depends on where they live, and make sure children everywhere can access high-quality SEND support.

In response to the announcement Contact’s Imogen Steele said:

“We welcome the government’s commitment to making sure that profits are not put before children’s education. However, it is important to recognise that independent special schools currently fill critical gaps where local provision does not exist. Special schools remain essential for children who require complex education and health support, and any policy must ensure children’s needs remain the primary focus.

“At this stage, several aspects of the announcement are unclear: whether it distinguishes between independent day and residential special schools; whether the proposed fee bands apply only to education, or education and health needs together. We strongly believe that decisions should be based on individual needs. While fee bands may offer transparency, caution is needed to avoid inadvertently limiting access to the specialist support that children genuinely require to keep them safe and help them learn.”

What are independent special schools?

There are two types of independent special school:

Section 41 schools are approved by the Secretary of State and must meet specific SEND‑related legal duties. They must properly consider placement requests from families with an EHCP (Education, Health, and Care Plan).

Non‑Section 41 independent special schools did not previously have the same statutory SEND duties. However, the government is introducing national price bands and statutory SEND standards for all independent special schools, meaning non‑Section 41 schools will now be checked and regulated more like Section 41 schools.

Take a look at our information on  Applying for a school place | Contact  

Take a look at our tips for finding the right school placement for your child.

This the latest measure to be announced ahead of the government’s schools White Paper which will set out its plans for SEND reform.


We are still waiting to hear the detail about the government’s long-awaited proposals to reform the special educational needs and disabilities (SEND) system in England.

Recent media coverage has highlighted the strength of concern about SEND reforms. Today the Guardian reported that members of the Disabled Children’s Partnership including Contact, have urged the government to ensure reforms must not weaken children’s legal rights or reduce access to support. 

While we wait for the publication of the proposed reforms, we wanted to set out what we do know.

What is a White Paper, does it mean the law has changed?

A White Paper sets out the government’s proposals for future legislation or law. Changes to the SEND system will be part of a wider Schools White Paper.

Here are the stages of a White Paper:

  1. When the Schools White paper is published there will be a 12-week consultation. This is an opportunity for parents and interested groups to respond to the proposals and have their say. Changes can be made to the white paper before it’s formally presented to parliament.
  2. A Bill will go through Parliament, followed by a period of implementation and transition.
  3. If there are to be changes to legislation this needs to be included in the King’s Speech. This year’s King’s Speech is in May.
  4. The Bill then has to go through both the Commons (where MPs review and debate the Bill) and the House of Lords (where Lords review and debate the Bill). During this time further amendments can be made.
  5. The whole process can take several years and during that time the existing law and existing rights do not change.

How has Contact been involved in shaping the White Paper?

Last summer, Contact together with over 100 charities in the Disabled Children’s Partnership published the Fight For Ordinary report, setting out a vision for SEND reform.

We are clear: reform must strengthen support and safeguard children’s existing rights. We’d like to see a legal guarantee of support for every child with SEND. Today the Guardian newspaper has published Disabled Children’s Partnership’s red lines, which call on the government to ensure any reform of the system does not:

Legislation known as Awaab’s Law came in to effect at the end of last year to ensure people who rent their home live in safe healthy housing.

The new law is named after toddler Awaab Ishak who died from mold exposure in his home. It only applies to the social rented sector such as council housing or homes rented from housing associations.

What does Awaab’s law mean for social housing tenants?

The key change for tenants is that landlords now have to follow strict timeframes for responding when a tenant reports an issue.

If social landlords can’t meet those deadlines, they will be obliged to offer alternative accommodation. And if they fail, tenants can take legal action against for breach of contract. They can also make a claim via a complaints procedure.

Find out more about the new law and your rights as a tenant

The government has launched the ‘Make Things Right’ campaign and toolkit. This helps tenants find out more about what to do if they have a social housing issue, what to expect from your landlord and what the new Awaab’s Law means.  

This information has been translated into a number of languages and includes a short video that explains Awaab’s Law.


Over the last couple of days, there have been news reports about parents of disabled children ‘getting paid’ to transport their children to school in England.

Contact is concerned that this completely misrepresents the situation and risks fuelling resentment.

Strict criteria

Anna Bird, Chief Executive of Contact, said:

“We know through our helpline and support services that Personal Travel Budgets are being used more by local authorities to reimburse parents who are taking their child to school. These are not cash windfalls. They are only available to children who meet the strict criteria to be eligible to get home to school transport. They are not easy to get.”

One newspaper report suggested parents were getting a Personal Travel Budget, but were walking or cycling their child to school. We have never heard of this.

Parents driving considerable distances

Instead, what we hear day in and day out, is that many parents are driving considerable distances to transport their child to school because there is not a suitable school locally.

They are reimbursed for the cost of petrol, but not for the wear and tear on their car and not for the hours each week they spend transporting their child. Many have to give up work. Far from ‘being paid’, families are absorbing the cost of a system that does not meet their child’s needs.

Anna Bird added:

“Many children have care needs through the night and cannot be safely transported to school on public transport. Families with disabled children would love nothing more than to wave their child off for the school day, to catch the bus or walk with friends, but this is not their reality.”

Transport to school and college

We have lots of information about school transport to school and college for disabled children across the UK.


The government has announced a £50 million cash injection for Disabled Facilities Grants (DFG) in England this financial year. They say it could support 5,000 more children and adults with disabilities who need home adaptations. An adaptation is a change made to your home to make it more accessible and safer for a disabled child or adult. The money will be paid to local authorities in February boosting this year’s allocation of money to the DFG pot.

Contact regularly hears from families who need adaptations to make caring for their disabled child at home easier. Whether that’s building an accessible bathroom or creating a quiet space, or installing ceiling track hoists.

Unsuitable accommodation

Una Summerson, Head of Campaigns at Contact, said: “We welcome this additional money for Disabled Facilities Grants. Many families with disabled children live in unsuitable accommodation and need housing adaptations. This makes caring much harder and sometimes dangerous. There are often long waits to get assessed for a Disabled Facilities Grant. While the average DFG is £10,000, some projects cost more. We’ve heard from families asked to pay towards the adaptations while others need to negotiate that the council and housing association split the cost.

“The extra money announced at the weekend will go some way to help families who need adaptations to to enable them to care for their disabled child more easily and safely. We would also like to see an increase in the upper limit of the DFG to reflect higher building costs and local authorities should promote the grants more widely. In addition, it’s important to address the shortage of Occupational Therapists who are needed to carry out the assessments.”

A decent home for every child

Contact’s research on housing as part of our A Decent Home for Every Child campaign found:

Need an adaptation to your home?

We have information on applying for a Disabled Facilities Grant in England and Wales, the Scheme of Assistance in Scotland and a Disabled Facilities Grant in Northern Ireland.

The government has announced an independent review of mental health, ADHD and autism.

The review is expected to take three to six months and inform implementation of the new NHS Long Term Plan. Separate chapters for children and adults will look at:

Contact is concerned this it is happening at a time when there is a growing narrative that children who are neurodivergent or have mental health conditions, are being ‘overdiagnosed’. Contact is urging the government to use the review to build trust with families, not undermine it.

Very real needs

Contact CEO Anna Bird said:

“The independent review must not be used to cast doubt on the very real needs of children with ADHD and autism. Rising demand is not a sign of ‘over‑diagnosis’; it is a sign that we have got better at recognising the signs, which is something to be celebrated. It’s also an indication that many children have gone without support for too long.

“Every child has the right to be seen, heard, and supported. We urge decision‑makers to use this review to build trust with families, not undermine it, and to ensure that children get timely assessments and the help they need to thrive.”

ADHD taskforce review

Professor Peter Fonagy will chair the review team, co-led by Professor Gillian Baird and Professor Sir Simon Wessely. It will draw on the recent independent ADHD taskforce review which found unsupported ADHD costs economy around £17 billion a year because people with ADHD are at higher risk of unemployment, family breakdown, and mental health problems.

Contact’s UK-wide helpline will close at 2pm on Xmas Eve Wednesday 24 December and will re-open at 9.30am on Friday 2 January 2026.

If you need to speak to someone when our helpline is closed, the following national support organisations may be helpful:

Sending emails, web forms and asking questions on our social media pages and private Facebook group

Many parents choose to send us helpline emails, submit a website enquiry or post on our Facebook and Twitter pages. These pages and email accounts, and live chat will be unmoderated during the same period as our helpline closure.

If you ask a query during this period, we’ll respond as soon as we can after our office reopens on 2 January 2025. Whilst the helpline is closed, you can find lots of advice and support on our website. You can use Charlie the Chatbot, who lives on the bottom right-hand side of our website, to guide you through our information and advice quickly and easily, whenever you need it – 24 hours a day, 7 days a week.

Our Live Chat option on our website is not available from 2pm on 24 December to 4 January 2026 inclusive.

For families in Scotland

Contact’s Scotland enquiry service is closed from Thursday 18 December and reopen on Monday 5 January at 9.30am. While our service is closed the following organisations may be useful to you:  

Children First Support Line  on 0800 028 2233

Scotland’s Domestic Abuse & Forced Marriage Helpline 0800 027 1234

More information including tips on looking after yourself this winter is available from Parent Club.

For families in Northern Ireland

Contact’s NI office will be closed for the winter holidays from Thursday 18 December and reopen on Monday 5 January at 9.30am.   

Lifeline NI: 0808 808 8000 is available 24/7, 365 days a year, including Christmas Day.

For families in Wales

Our Wales office will be closed from Wednesday 24 December and reopen on Monday 5 January.

You can get in touch with Family Lives on 0808 800 2222 (Closed Christmas & Boxing Day, New Years Day) or visit their website

Fareshare Cymru has a community food provisions map which helps you explore a wide range of alternative food provision across Wales. From community pantries and luncheon clubs to growing projects and food-sharing schemes, this tool makes it easy to find what’s happening near you.


The government has announced £3billion to increase the number of mainstream places for children with special educational needs in England. The money is intended to create 50,000 new places, many in resource centres or units attached to existing mainstream schools, so that more children with additional needs can attend a school closer to home.

The money is for capital spending, so is not for extra resources for teachers, teaching assistants and specialists.

Need for guidance

Anna Bird, CEO of Contact, said: “We welcome any investment that increases inclusion in and accessibility of schools. But that must be matched by enough teachers, teaching assistants and access to therapists in mainstream to make those buildings function well.

“Contact would like to see clear guidance for specialist units to ensure they are appropriately funded, staffed and founded on the principle of inclusion. They should respect and protect every child’s right to a mainstream education, while not replacing the role of special schools.

“Done well, specialist units have the potential for more young people to feel included in their local school community. However, increasing them without suitable regulations or guidance could lead to them being entirely separate in teaching and location from the mainstream school, segregating pupils with SEN.”

In the Autumn, Contact ran some focus groups for parents about their experience of SEND units for their children. Parents reported that the bases their children used varied widely. From well-resourced, flexible provision, to under-funded hubs without qualified teachers or adequate therapy input.

Today the government has published its long-awaited Child Poverty Strategy.

Measures included are:

Disabled children particularly vulnerable to living in poverty

Anna Bird, Chief Executive at Contact, said:

“We welcome the government’s commitment to reducing child poverty. We know from our work with families calling our Family Finance helpline, and through extensive research, that families with disabled children are particularly vulnerable to living in poverty due to the extra costs of disability and the difficulty of juggling work and caring.

“Many families face impossible choices every day including whether to heat their home or use electrical care equipment. To fill their food cupboards or fund essential therapies. There is lots to welcome in the government’s strategy, including measures to remove punitive benefit cuts and bolstering help with costs at school and for essentials like heating. But we are disappointed the strategy does not sufficiently recognise disabled children as a distinct priority group.

“We would have liked to see measures to backdate Universal Credit when Disability Living Allowance (DLA) is awarded; an increase in the Disabled Facilities Grant to recognise the increase in building costs; improving access to Child Trust Funds for disabled young people; and improving access to childcare for disabled children by opening special schools in the summer holidays.”

What we support in the Strategy

Where the Strategy risks failing disabled children

Despite the positives, we are concerned that the Strategy does not sufficiently recognise disabled children as a distinct priority group. Disabled children and their families often face:


In today’s budget the Chancellor, Rachel Reeves, has announced that the two-child limit will be scrapped altogether from April 2026.

The two-child limit currently means that many low-income families on Universal Credit only receive payments for their eldest two children, and not for a third or subsequent child born after April 2017.  It has been one main drivers of child poverty among larger families. Its scrapping will come as a huge relief to many larger families with disabled children.  

Anna Bird, Chief Executive of disability charity Contact, said:

“The scrapping of the two-child limit is welcome and an important step in the government’s Child Poverty Strategy. Research shows that disabled children are more likely to live in bigger households and 20% of households affected by the two-child limit have a disabled child. Many of the families we support have significant extra costs, running expensive electrical care equipment such as hoists or oxygen concentrators or paying for vital therapies.”

However, Contact is concerned that some families on Universal Credit may not gain financially. This is due to the risk that the higher child payments they get for a third or subsequent child could be deducted from their transitional protection payments. 

Anna Bird added: “The government needs to urgently clarify whether there will be any special rules to ensure that families’ additional child payments from April 2026, won’t lead to the erosion of any transitional protection they receive. We will be seeking reassurances on this matter.”

Other budget announcements

Other benefits announcements in the budget that could impact families with disabled children include:

Contact’s Family Finance team are looking at the detail of the budget and will share more tomorrow.

Updated Wednesday 26 November.

Following the long-awaited findings of an independent review into Carer’s Allowance overpayments, the government has promised to overhaul and modernise the system used for assessing a carer’s earnings and to reassess historic overpayments.

What has the independent review concluded?

The Sayce review found that large numbers of carers were left facing huge overpayments because of the Department for Work and Pension’s (DWPs) own failures. This has had a very profound impact on many families, causing widespread financial and emotional distress.

The report, commissioned by the Secretary of State for Work and Pensions, confirms that in very many cases, overpayments were caused not by any failure on the part of individual carers. Rather, DWP’s own systems caused problems.

The complexity and inconsistency in the DWP’s own rules for calculating earnings left many claimants in a situation where they may have known there was an earnings limit, but had no way of identifying whether they were exceeding it or what exactly they needed to report. Flawed guidance on averaging earnings only made problem worse. So did systemic delays in the DWP acting on information provided by HMRC about individual carers earnings.

The Sayce review findings reflect Contact’s own research. We found that of those we surveyed getting Carer’s Allowance, 1 in 10 had been overpaid. On average they had to repay the benefits office £1,045.  A quarter of families told us they had contacted the Carer’s Allowance unit about changes in their wages, but the information wasn’t updated in time. Half of families with a disabled child who had had to pay back Carer’s Allowance told us they stopped claiming the benefit as a result. This is despite Carer’s Allowance being a vital source of income for carers under enormous physical, emotional and financial pressure.

Government commits to reassessment exercise

This government has committed to carrying out “a reassessment exercise”. This will look again at Carer’s Allowance overpayments caused by averaging of earnings between 2015 and 2025. 

Where an overpayment decision resulted from flawed DWP guidance, it will reduce the amount of that carer’s overpayment accordingly. It will also pay back any overpayments it should not have pursued in the first place. 

This reassessment exercise won’t start until 2026, and the government will provide more detailed information in the New Year. However, it has already made clear that it will only re-examine overpayments linked to averaging of earnings, and not other issues such as the treatment of expenses. 

Government to implement majority of report’s recommendations

The government has also said that it will implement the vast majority of recommendations in the independent review. In addition to the reassessment exercise, this will include: 

We urge the government to move fast

Anna Bird, Chief Executive at Contact, said:

“We welcome this comprehensive review recognising the harm that has been caused to carers up and down the country from the fundamentally flawed Carers’ Allowance overpayment system. And we welcome the government’s commitment to implementing the vast majority of the review’s recommendations to improve it.

“We urge the government to move fast to look at the tapering of the earnings limit. This would make a huge difference to the parents we support juggling work and caring responsibilities.”

Looking for more information about Carers Allowance?

You can find lots of information and advice about Carer’s Allowance on our website.

If you care for a child with a rare condition, come along to our free online event on 11 November! 

Our Rare Voices Together online conference is a rare opportunity for you to meet and share experiences with other parent carers and to hear rare condition support groups and other experts in rare conditions. 

Secure your free place using Eventbrite 

Our guest speakers

Attendees will be able to hear from: 

Attendees will also have the opportunity to hear from Contact’s campaigns team and find out more about our Change Makers – a community of parent carers banding together to get their voices heard and make a difference. 

Contact’s work supporting rare families 

Contact has always worked with families with rare conditions, bringing them together, providing advice and support, and highlighting the unique challenges they face. 

Visit our rare conditions page for information on getting support for your child and your family. 

Our A-Z of Medical Conditions has information on hundreds on conditions, including information on symptoms and possible treatments. It also includes details for support groups, which can be an invaluable source of condition-specific information and support. 

Contact’s Rare Conditions Network 

Thanks to funding from Pears Foundation, we created the Rare Conditions Network  and resources to support the charities who are part of our Rare Group Network. Our Rare Conditions Network toolkit includes advice on managing volunteers, guidance on using social media, and our group action pack. 

The Department for Education has confirmed a delay to the publication of the Schools White Paper for England, which is now expected early next year, to allow for a further period of co-creation with families, educators, and experts.

The government emphasised the need to take time to ‘get it right’ and ensure reforms are shaped by those with lived experience of the SEND system in England.

Read the letter from Secretary of State for Education, Bridget Philipson, announcing the delay of the Schools White Paper.

Responding to the announcement Contact’s CEO, Anna Bird said:

“While further delays to the publication of the White Paper and SEND reform plans will be disappointing news to many parent carers we support, it’s great to hear the government is committed to co-creating its reforms with parents and young people.

“Meaningful engagement with parents, children and young people is the key to doing just that. Contact looks forward to helping the government hear what parent carers want and need as they work towards the publication of the White Paper.”

The government says it remains committed to long-term SEND reform and to strengthen accountability for inclusion.

Take a look at Contact’s 3 asks to improve England’s SEN system.