Take a look at our amazing impact in 2020/21

Tuesday 25 May 2021

Tags: listening ear, Covid-19, workshops, by your side, impact, brighter beginnings

As a new financial year gets into full swing, and in a year that was like no other, we wanted to share a snapshot of some of our work and its impact with you in 2020/21.

During the pandemic:

  • We held 391 online workshops, webinars and drop-in sessions attended by 4,170 parent carers and 739 professionals between April 2020 and March 2021.
  • This includes 1,108 parent carers with younger children with additional needs who joined the 102 Brighter Beginnings workshops we ran during the year.
  • 437 children and young people and 762 parent carers joined one of the 104 family events, most of which were held online during the year.

In addition:

What you told us about our support during 2020/21

When we run workshops, events or enquiry sessions, we always ask parents how they feel as a result of accessing our services. Across all our activities in 2020/21, after using our services:

  • 92% told us they felt better informed about how to get the support they need;
  • 86% felt more confident;
  • 66% felt better able to deal with stress;
  • 72% felt less isolated;
  • 77% felt better informed about their rights to benefits and grants;
  • 92% had a better understanding of the ideas and resources that can help support them and their family;
  • 97% would recommend Contact services to others.

Can you help us support even more families this year?

Although all our services are free, as a charity we depend on donations to be able to fund them. There are lots of different ways for you to support our work, including by playing the Contact Weekly Lottery.