Supporting people working for the forum

How to support people working for the forum, including using reasonable adjustments and supporting neurodivergence.

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Forums are made up of many different people. Some are run entirely by volunteers. Others have a mix of volunteers, paid staff and self-employed people.

However your forum is set up, everyone working for you should have access to support to ensure that they feel valued and able to thrive.

For individual rights and responsibilities you can look at the pages managing volunteers and managing staff and self-employed people. We also have information on how to support each other in the forum.

Support for Mangers

If you manage people in your forum, there’s extra support available to help you look after your own wellbeing and support your team.

CIC assistance offers:

To use these services, please contact your contact adviser for login details.

Mental Health and Wellbeing

CIC assistance provides:

  • A confidential support line for forums
  • Access to counselling for steering group members and forum leaders

To use these services, please contact your contact adviser for login details.

Reasonable adjustments

Everyone works differently, and some people may need changes to help them take part fully. These are called reasonable adjustments.


Making small changes can help remove barriers, support different needs, and make sure everyone has a fair chance to contribute.

Resources and guidance:

Supporting Neurodivergence

You can watch our online learning session (below) and look at the resource page created by Contact associate Lucy Smith. This includes interviews with EPIC Luton and Bath and North Somerset parent carer forums. View the resources page here.

Inclusive Forums Supporting Neurodivergent Staff & Members

Do you have any thoughts about this page? Visit our How to feedback page to share them.

Looking for something else? You can find a full list of pages on our Parent carer forum handbook contents page.