Call our free helpline0808 808 3555
Call our free helpline
0808 808 3555
A needs assessment is the process social services use to decide if
extra help is required to meet your child and your family's needs.
Find out about requesting an assessment.
It can be ussful to make a list of questions before you meet,
and you are entitled to have a friend or advocate there with
During the assessment a social worker will usually come to your
home to talk to you. They should ask you for information about your
child, for example sleeping patterns, eating habits and how your
child communicates, and whether you have any other children to look
The assessment should always be based on your needs and those of
your child, rather than what services are already available.
For information about the process and timescales, or to request an
assessment, contact your local authority. You can also ask your GP,
health visitor, community nurse, paediatrician or a voluntary
organisation to contact social services on your behalf.
Don't be worried about asking for clear information about the
focus of the assessment. The person carrying out the assessment
should work in an open way. This means listening to your views as
well as sharing any relevant information with you. It is important
to have a conversation about how to meet your child's needs.
If the local authority agrees that services should be provided,
they should draw up a plan that sets out who is going to do what,
where and when to help your child.
In England, if a child has an Education, Health
and Care plan then the type of support, who will provide it,
including use of direct payments, should be included.
The local authority may decide there is no need for services,
which could result in your case being closed with no further action
taken. If you disagree with this decision, you can challenge it using the
local authority's complaints procedure.
This information was written by our invaluable helpline team.
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