CIC Wellbeing assistance programme  

The CIC assistance programme is designed to help forums to carry out their role while maintaining their wellbeing.

CIC have over 35 years’ experience working with hundreds of organisations to create wellbeing programmes. They provide services including Employee Assistance Programmes, individual and group counselling, management support, training and peer support programmes. 

Ensuring that forum steering groups feel supported and are able to carry out their role while maintaining their own wellbeing is very import. The CIC assistance programme is designed to help forums to do this. 

The CIC Assistance Programme enables all forums to access:

• Telephone and face to face counselling.  

• Financial and legal helplines. 

• Family care advice and signposting. 

• Wellbeing portal and app. 

• Support for managers.  

• Guidance on HR issues (for forums with staff). 

• Policies and procedures. 

•  ‘Everyday matters’ information sourcing. 

• Whistleblowing support. 

 You can contact your Contact adviser to for more information on this service.

Ele – Digital wellbeing platform 

Ele is the new digital wellbeing platform delivered by CIC, our wellbeing and forum support provider. It is a new one-stop shop for forums to elevate your health and wellbeing. With thousands of videos and resources covering a range of different topics, Ele provides easily accessible personalised support 24/7.  

The Ele offer includes:  

• Netflix-style user experience. 

• Over 6,500 lived experience videos.  

• 2000 blogs. 

• Podcasts. 

• Roundtable discussions with experts. 

• UK wide directory of 12,000 support organisations. 

Do you have any thoughts about this page? Visit our How to feedback page to share them.

Looking for something else? You can find a full list of pages on our Parent carer forum handbook contents page.

More wellbeing resources for forums

Listening Ear

Contact’s 1-1 telephone appointments for parent carers looking for emotional support

Listening Ear

Contact's helpline

Information and advice service

Our helpline

Reducing Isolation and increasing wellbeing in your parent carer community

Click here to watch this video on our YouTube channel

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Building resilience during Covid 19

Click here to watch this video on our YouTube channel

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Wellbeing webinar recording

Click here to watch this video on our YouTube channel

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Wellbeing and resilience in trying times

Click here to watch this video on our YouTube channel

Find out more