On this page, you’ll find all the ways to get in touch with our teams around the UK, including by phone, email and social media.
Browse the links below to find our key contacts.
In this article
Advice & support contacts
Helpline
Our helpline is for parents and carers in any part of the UK with a disabled child aged from birth to 25.
- Submit an online enquiry.
- Freephone: 0808 808 3555 (Monday-Friday, 9.30am-5pm).
- See more ways to contact our helpline.
Listening Ear
Listening Ear is our 1-1 telephone appointments for parent carers looking for emotional support.
- Book now on our Listening Ear appointments page.
- Find out more about our Listening Ear service.
Online communities
We’re active on Facebook, X (formerly Twitter), Linkedin and more.
Visit our online communities page and connect with us and other families.
Parent carer participation
We support the work of parent carer forums in England as the delivery partner of the Department for Education.
- See our parent carer participation team contact details on the how we support forums page.
- Find your local parent carer forum.
- Visit our parent carer participation webpages.
- Email our team at [email protected]
Press & media
For media enquiries only:
- Phone: 07599 930 090
- Email: [email protected]
- Visit our press office page for statistics, case studies and spokespeople.
Please note, due to staff capacity we can’t help with student enquiries. But there’s lots of information on our website on carer and disability issues.
Work for us
We advertise our job opportunities on our website.
- Visit our jobs page to view our latest vacancies.
Professionals training and consultancy
We run a wide selection of professional development and training courses, as well as workshops and co-production training.
- Visit our professionals pages.
- Telephone enquiries: 07884 742154
- Email: [email protected]
Donations and fundraising
Get in touch with our fundraising team to find out about supporting our vital work.
- Phone: 020 7608 8786
- Email: [email protected]
- Visit our support us pages to find out more.
Feedback & complaints
We are always looking at ways to improve our service and welcome compliments, complaints and general feedback.
Our central office
Contact
Wenlock Studios
50-52 Wharf Road
London N1 7EU
Telephone: 020 7608 8700
Email: [email protected]
National offices
Email: [email protected]
Visit our Contact Northern Ireland page for full contact details.
Contact Scotland
The Melting Pot
15 Calton Road
Edinburgh
EH8 8DL
Phone: 07458 046 071
Email: [email protected]
Visit our Contact Scotland page for full contact details.
Email: [email protected]
Visit our Contact Cymru page for full contact details.
London offices
For more information on our London offices, visit our London Hub