Confused about managed migration onto Universal Credit? Q&A for parent carers

3 mins read

Friday 24 November 2023

Tags: universal credit, facebook q&a, managed migration

The Department for Work and Pensions (DWP) has started the process of asking people on tax credits and other means tested benefits to claim Universal Credit, even if they have had no change in circumstances. This process is known as ‘managed migration’ onto Universal Credit.

Each month, tens of thousands of claimants receive a managed migration notice telling them that their legacy benefits will stop and that they need to claim Universal Credit instead. However, you aren’t transferred onto Universal Credit automatically. Instead, you need to make a claim for Universal Credit and will have a deadline to do this by.

Make sure you’re not worse off on Universal Credit

Many families with a disabled child end up worse off under Universal Credit. And if you miss your final deadline, you won’t be eligible for any transitional protection to make up the difference. Transitional protection rules are supposed to ensure that families who would qualify for lower payments under Universal Credit receive top-up payments so that they are no worse off than before.

Join our Facebook Q&A – Thursday 30 November, 10 – 11.30 am

Advisers from our Family Finance Team are inviting you to ask any questions you have about managed migration to Universal Credit at a special Q&A session on Thursday 30 November between 10am – 11.30 am on our Facebook page. Join us to find out how to make sure you’re not worse off when you claim Universal Credit.

Can’t make Thursday?

We have lots of information you can read about managed migration onto Universal Credit

How to join the Q&A session

To take part in the Q&A, you must be a member of our Facebook Group for parent carers. Simply request to join, make sure to answer the three membership questions when prompted, and one of our moderators will add you to our community.

At 10am on Thursday, our team will share a special Q&A post in the group where parent carers can ask their questions in writing in the comments. Our advisers will be on hand to answer any questions asked between 10am and 11:30am.

The Q&A session will be carried out in writing, so there’s no need to take the morning off to watch a livestream! Simply pop by the group anytime between 10-11:30am to leave a comment with your question, and then pop back later to see our reply.

Some questions are more complex and may take us a bit longer to answer, but don’t worry: we will reply to all questions asked between 10 and 11.30am.

More information about financial support 

You can find out more about grants and other sources of financial support on our website, as well as in our Money Matters guides for families in England and Wales. 

Use the online Grants Search tool to look for organisations that may help to fund adaptations, products and services for your disabled child, or download our lists of charities who provide general grants and educational grants to families.