Contents

A list of the parent carer forum handbook entries.

About the Handbook

• About the handbook
  • Thank you
  • Contents
  • Accessibility
  • How to feedback
  • Disclaimer

Parent Carer forums – the basics

• Forums – the basics
  • How parent carer forums began
  • What is a parent carer forum?
  • What all forums have in common
  • Participation and co-production
  • Parent carer forums and campaigning – COMING SOON
  • National Network of Parent Carer Forums (NNPCF)
  • Example of forum successes
  • Find your local parent carer forum

Setting up a forum

• Setting up a forum
  • Setting up a steering group
  • Aims and objectives
  • Membership
  • Deciding on a structure
    • Unincorporated associations
    • Running under the umbrella of another organisation (hosted)
    • Charity
    • Charitable incorporated organisations (CIO)
    • Community interest company (CIC)
  • Supporting each other as you set up a forum
  • Holding an Annual General Meeting (AGM)
  • Legal requirements and best practice for forums

Running the forum

• Running the forum
  • Managing your finance
  • The Department for Education (DfE) participation grant
  • Good governance
  • Policies and procedures
  • Roles and responsibilities
  • Managing staff
  • Managing volunteers
  • Paying people within the forum
  • General Data Protection Regulation (GDPR) and Privacy

Working in partnership

• Working in partnership
  • Working with local authorities
  • Working with elected members
  • Working with the different health systems
  • Health information helpful for forums
  • Healthwatch
  • Working with other local groups
  • Designing and reviewing services
  • Co-producing the Local Offer
  • OFSTED and CQC inspections
  • Working with SENDIASs

Communication and the parent carer voice

• Communication and the parent carer voice
  • Collecting parent carer voice
  • Equality, diversity and inclusion (EDI) and reaching out further
  • Using social media
  • Forum websites
  • Branding
  • Working with the media
  • Developing a communication plan

Support for forums

• Support for forums
  • Contact online resources
  • Contact advisers
  • NNPCF Website and social media
  • Regional groups – COMING SOON
  • Community Matters
  • Counselling in Companies
  • Contact Associates
  • Training
  • Find your local Parent carer forums
  • Other national sources of information and support

Managing difficult situations

• Managing difficult situations
  • Managing complaints
  • Building and maintaining effective partnerships with external agencies
  • Managing conflicts within the forum
  • Managing conflicts of interest
  • Responding to Subject Access Requests (SAR) or Freedom of Information (FOI) requests
  • Managing bullying harassment and stalking

Developing existing forums

• Developing existing forums
  • Forum health check
  • Supporting each other
  • Saying yes (and no): Choosing where to focus your forum’s energy
  • Creating a space to reflect
  • Leading your forum through change
  • Building and maintaining effective partnerships with external agencies
  • Communication and gathering parent carer voice

Do you have any thoughts about this page? Visit our How to feedback page to share them.

Looking for something else? You can find a full list of pages on our Parent Carer forum handbook contents page.