Category: Campaigns


A new report from the Public Accounts Committee (PAC) – a group of cross-party MPs – has found that nearly a million young people are missing out on savings in their Child Trust Funds

The committee, which scrutinises the value for money of government projects, estimates that more than £1.7billion is sitting in accounts waiting to be accessed. At least 80,000 of those accounts are owned by young people with a learning disability who lack mental capacity.

Their report backs up what Contact and campaigners have been saying about the Court of Protection process needed when a disabled youngster lacks mental capacity to access savings – it’s difficult, time consuming, and costly.

Parents speak out

Our Change Maker, Ramadeep and her son Harry told the BBC what the money would mean to them and how the Court process is locking the money away:

“The money will mean so much to Harry – but at the same time the bureaucracy, cost, and overall impact of the legal implications is huge. I saved for my son, like I did for his brother – the whole system is wrong if it deprives Harry of what is rightfully his.”

Contact has joined parent campaigners, legal and financial firms campaigning to unlock £210 million of savings in Child Trust Funds for 80,000 disabled youngsters.  To date nearly 2000 of our supporters have written to their MP calling for a simplified process to help release savings.

Andrew Turner, the parent leading the campaign told the Times Newspaper:

“All we’re asking is for the government to come up with a simple process. None of us want fraudulent activity to take place. But you don’t necessarily need such a heavy duty process.”

As of this week more than £58 million of savings in Child Trust Funds has been locked away from disabled youngsters.

Martin Lewis speaks out

Martin Lewis, the financial expert, has recently raised his concerns about the issue. He agrees that the Government has so far ‘failed to meaningfully act’ to help young people locked out of their savings. He wrote to Children’s Minister calling for action, you can read her response in his blog: https://www.moneysavingexpert.com/news/2023/07/martin-lewis-minister-responds-child-trust-funds/

What do MPs say should be done?

The Public Accounts Committee report makes a number of recommendations, including calling on the government to set out what action they are taking to help the families of young people who lack mental capacity to access their Child Trust Funds without excessive bureaucracy and cost.

It also says government should do more to find and contact young people who have not claimed their Child Trust Fund.

The government will now have to respond to the report. You can find the summary and full report here.

What Contact and other campaigners want

We are calling on the government to increase the scope of the DWP Appointee Scheme to cover Child Trust Funds and Junior ISAs up to £5,000.

This would bring England and Wales in line with Scotland, where an Access to Funds scheme makes it easier and cheaper for young people who lack mental capacity to access their savings.

Our advice to families

Today, our Change Makers Jasmin and Lauran speak out in the Metro newspaper about the lack of holiday clubs for disabled children this summer.

‘Holiday clubs are generally markerted towards children more broadly as opposed to disabled children. It’s generally assumed that all children are the same, and the staff-to-child ratio reflects that.

‘School holidays are really overwhelming and it makes me sad and angry because my daughter is entitled to play. She is entitled to be herself, she is still a child. She’s just a child that has different needs.

Change Maker Lauren shares concerns in Metro Newspaper

Read the full article here: Parents of disabled children can’t find summer childcare | Metro News

The Metro follows on from the launch of our report, Loneliest Summer on BBC News last Friday which showed 9 in 10 families haven’t been able to find any suitable childcare this summer for their disabled children.

Take action on the lack for holiday clubs

In response the Disabled Children’s Partnership have launched a campaign action calling on supporters to write to their councillors calling for more holiday provision for disabled children in their local area. 

An email template has been set up to make taking action quick and easy

Related information

Family life, work and childcare

Advice on returning to work, finding and paying for childcare, plus what to do if you are refused childcare. The webpages also include tips on looking after you and your family’s wellbeing.

Holidays, play and leisure

On this page we have information about what play, leisure, and short breaks options may be available, and where to find more information.

Short Breaks (respite)

Local authorities/trusts have duties to provide short break services and make clear how families can access them.

BBC News have exclusively revealed our new findings that show nine out of 10 families have been unable to find a suitable holiday club or activity for their disabled child this summer.

Watch it on BBC Breakfast at 1:16:34.

The majority of families with disabled children (81%) would like a holiday club for their disabled child during the six-week break. 40% so they can work, and 77% so their child can socialise with other children. 

But just 10% have found something suitable. Only 4% of everyone surveyed said they’d found something for the days and hours they need. 

78% parents feeling stressed and anxious this summer

These are the findings of a new survey by Contact and the Disabled Children’s Partnership.

Almost 1,800 parents caring for 2,000 disabled children responded to the online survey between 17 June- 3 July 2023.  

Other key findings include: 

The lack of holiday clubs is particularly hard for families with disabled children who have no informal childcare arrangements. Playdates are just not an option. 27% of families did say they would be tag-teaming with their partner or extended family. But for children with high care needs, family and friends can’t step in. 

In addition, disabled children need structure and routine to maintain sensory regulation, which helps reduce anxiety and challenging behaviour.  When structure is absent, disabled children’s needs may increase not just in the home, but also upon their return to school.   

Disabled children left behind yet again

Anna Bird, Chair of the Disabled Children’s Partnership and Chief Executive of Contact, said:

“The lack of available and suitable holiday clubs for disabled children this summer is piling increased pressure on families. Many parents say they are dreading the holidays and feel a sense of despair. The consequences for disabled children, including isolation, lack of social contact and routine, will make the return to school much harder. 

“The government has made childcare one of its key priorities, but disabled children are being left behind yet again. Workforce issues, ratios and lack of special educational needs training all make it harder for disabled children to access holiday clubs and childcare. 

“We need urgent action to address this so families with disabled children can look forward to holidays rather than dread them.” 

Specific disability provision, workforce reform and training needed

Disabled Children’s Partnership and Contact are calling on all UK governments and local councils to: 

“We get no time together as a family – it doesn’t seem fair”

Jasmin is struggling to find suitable holiday childcare for her son, Max

Our Change Maker Jasmin Manley from Cheshire, said: “My little boy, Max, is five-years-old and has an undiagnosed genetic disorder. He has complex needs and requires help with most day-to-day tasks.

“He started school last September at a local specialist school, so last summer was the first long holiday we had. We soon found out that the SEN holiday clubs wouldn’t do personal care like nappy changes. We assumed there would be some sort of holiday club running at the school for working parents like they have in mainstream. But there wasn’t anything. And the short breaks that we access only run during term time. There was nothing at all for a complex needs child like Max. And it’s exactly the same this year.”

“Me and my partner are having to to take time off work to care for Max, which means we get no time together as a family. And Max won’t get the chance to have fun with children his own age. I don’t understand how we’re expected to work to pay tax but also care for a child 24/7 in the school holidays.

“I wish there was a service that provided even the smallest bit of childcare in the holidays for children with complex needs. It just doesn’t seem fair.”

Related information

The Department for Education has finally published its revised statutory home to school transport guidance for children of compulsory school age in England.

This follows Contact’s School Transport Inquiry, which found half of local school transport policies we reviewed contain unlawful statements. The Secretary of State for Education at the time agreed to improve the statutory guidance to stop this practice.

This campaign success was widely welcomed by the parents, parent carer forums, and other charities.

How has the statutory guidance changed?

While legislation on home to school transport has not changed, we hope the revised guidance will better support local authorities in meeting their statutory duties and help parents understand their rights.

Working together with the DfE, we have sought to improve the guidance by:

Our view on the updated guidance

We welcome the section on benefits and allowance. This makes clear that being eligible for Disability Living Allowance (DLA) or having access to a Motability vehicle is not relevant to a disabled child’s eligibility for free travel to school (except as evidence of their disability). We are also pleased about the clarification that mileage allowances must cover two return journeys a day for parents.

The specific section on behaviour and children with SEND is a welcome addition. Our helpline team get many enquiries where children have had transport withdrawn for behaviour linked to a disability, with no reasonable adjustments put in place.

In the independent travel training section, it is useful to have clarification that the local authority must not withdraw transport if a parent refuses permission or a young person is unable to complete the training.

However, some significant concerns remain. One example is in the section on accompaniment, where the onus is put on parents of teenagers to accompany them on foot or to arrange someone else to do that.

We will monitor the implementation of this revised guidance and continue to campaign on school transport.

Looking for school transport advice?

Need advice on school transport?

Take a look at our school transport webpages which explains your rights and entitlements, including:

Join our school transport Q&A on 3 August

Join us on Thursday 3 August between 10 – 11:30am for a special Q&A about school transport for families in England.

This session will be held in our closed (private) Facebook group, when you can ask our education experts any questions you may have about securing school transport for your child or challenging existing arrangements.


We are approaching the school and college summer holidays and have teamed up with the Disabled Children’s Partnership to launch a new survey about holiday clubs.

Whether you are in England, Wales, Scotland or Northern Ireland, we want to know about accessibility, availability and cost of holiday clubs and childcare for disabled children and young people this summer.

Do you have any childcare or activities planned for your child? Is it what you wanted and needed? Positive experiences or difficulties encountered, we’d love to hear from you. We will use the results to raise awareness of the situation and push for change.

The survey will take between 5-10 minutes to complete. You have until Sunday 2nd July to complete the survey.  

Looking for information about holidays and activities for disabled children?

5-11 June is Carers Week – a week that shines a spotlight on the vital role unpaid carers play in our communities.

Recent research shows that that unpaid carers – including parent carers – are providing more hours of care now than they were 10 years ago. Reduced support services such as respite care, physiotherapy, occupational and speech and language therapy, as well as mental health services means parent carers have been left to do more often complex care in their homes themselves and less able to combine work and caring.

Parent carers are at the heart of everything we do at Contact

As well as being here to support parent carers with our information, advice and support services for families, we campaign to tackle the inequalities parent carers face and raise awareness of the invaluable work they do caring for their children and young people with additional needs. Our current campaigns include:

And as the Department for Education’s delivery partner supporting parent carer participation in England, we also like to shout about the amazing work parent carers do as members of their local parent carer forums across England.

Watch our animation to find out more about us.


We have been overwhelmed by everyone’s support to help disabled children access their own savings before it’s too late.

A huge thank you to over 1200 supporters who have taken action on the Child Trust Fund campaign writing to their MP to raise awareness and call for change.

Tens of thousands of disabled teenagers have a Child Trust Fund savings account, with the average account value estimated to be around £2,000. However, families of young people who are unable to manage their money as they lack mental capacity have to apply through the Court of Protection to access their savings. This is a lengthy, costly and complex undertaking.

We have been receiving your MP responses and will reply to those in the coming weeks. We will highlight our concerns about the government’s proposals to address the issue.

Government proposals won’t work for majority

Una Summerson, Head of Campaigns at Contact, said: “The government says it plans to digitise and streamline the Court of Protection process. But we are concerned this does not go far enough and that no timescales have been given. In addition most of the families we support do not want deputyship, which comes with added responsibility, cost and administration. That’s why we are calling on the government to give families an alternative way of accessing their savings.”

Parent campaigner Andrew Turner added: “There is already a tried and tested way for families to manage their child’s money – the DWP appointee scheme. Many parents are entrusted by this scheme to manage benefits in excess of the savings held in the Child Trust Fund account. That’s why it makes perfect sense to expand the scope of the scheme to cover Child Trust Funds and Junior ISAs.”

Savings lost each week

Andrew has today launched a lost benefit calculator to illustrate the amount of savings being lost each week as more and more Child Trust Fund accounts of young people with learning disabilities are locked. We hope it will act as an incentive to the government to act now before it’s too late.

Join the campaign and write to your MP today

Affected families

John Roberts, dad to Joseph aged 18, is still waiting for a response from his MP.

“Like many parents of children with learning disabilities who have turned 18, we are stuck with what to do with the Child Trust Fund we created when our son was born as part of the CTF initiative set up by Gordon Brown. 

“Joseph is unable to manage his own financial affairs and is therefore unable to gain access to the money in his CTF, which is held at HSBC. I understand that the only way to gain access to those funds is for either my wife or I to obtain financial deputyship on his behalf. This currently has an application cost of £371, plus £494 if the court decides the case needs a hearing. There is also an annual general supervision fee of £320 (reduced to £35 for minimal supervision), plus a £100 assessment fee for a new deputy. The process is complicated and we have been advised that it is better to apply with a lawyer, for which the lowest fee we have been quoted is £1600.

“For most people in our situation the complexity of this process is appalling and the cost totally prohibitive as it is likely most CTF’s will not contain sufficient funds to cover the above costs.

“My parents have been paying money into their grandchildren’s CTFs every year as a birthday present. Our daughter will be able to access those funds to pay for whatever she chooses when she turns 18 in three years time. Unfortunately, Joseph can’t, and currently no-one can access the funds unless we apply for deputyship. Joseph has no other assets and is unlikely to have any, other than his disability allowances (DLA/Mobility/PIP) during his life, so financial deputyship, and the on-going costs associated with it, will only ever be needed for this one transaction.

“Surely we can find a solution to ensure that we do not penalise our most vulnerable young people.”


New figures exclusively revealed by the BBC show that 80,683 disabled young people in England and Wales will miss out on Child Trust Fund savings worth £209,801,255.

Parent campaigner Andrew Turner, working with Contact, has calculated the total loss of money to disabled young people who lack mental capacity over the course of the Child Trust Fund scheme maturity. Over 20,000 accounts have already been locked with £48 million of savings in them. The average account has £2,280 in it and the losses will grow during the next six years.

We need your help to unlock them

That’s why we are calling on supporters and families to help us call for urgent action to stop thousands of savings accounts being locked.

While non-disabled youngsters are enjoying the benefits of their savings which they can access on their 18th birthday, many with a learning disability cannot.

Due to Mental Capacity rules, the families of young people with learning disabilities unable to manage their money, have to apply through the court of protection to access their Child Trust Funds. This is a lengthy, costly and complex process.

Parent campaigner, Andrew Turner, said: “The scale of this issue is truly shocking. Hundreds of millions of pounds of savings for disabled young people could be locked away for good. Many families will not have the capacity or funds to use the Court of Protection process and the savings of young disabled people will be locked away forever. The government must act to avoid thousands of locked accounts in the coming years.”

Appointee scheme could allow safe access to Child Trust Funds

Andrew Turner, together with Contact and Child Trust Fund providers are calling on the government to:

Una Summerson, Head of Campaigns at disability charity Contact, said: “During this cost of living crisis it is more important than ever that disabled young people can access their own money. Preparing for adulthood is a challenging time. Forcing families to go through a complex court process at the same time is adding too much pressure.

“We are urging families with disabled teenagers to find out who their Child Trust Fund provider is, before their child turns 18. They can use the government website to find out. Then speak to the provider or bank about your situation. There are some providers such as One Family and Foresters who are helping young disabled people to access their Child Trust Fund savings without going through the court of protection process.”

Sadly not all providers are doing the same, which is why we will continue to push government to use the already established appointee scheme for safe access to savings. We need your help to push for this change – take action and email your MP today.

Andrew Turner added: “Back in September 2020 my disabled son Mikey was locked out of his Child Trust Fund. He simply wanted to buy an adapted bike with his money and his life-limiting condition meant that time was of the essence. The Child Trust Fund was his only financial asset, which made it special. Nobody warned us we would need to go to court when the account matured. When we took advice we were told it would be easier and cheaper for us to wait until Mikey died when we could use a simpler process to reclaim the money. It was deeply upsetting. Three years later, this situation has not changed and more accounts are locked. That’s why the government must resolve this issue urgently.”

Take action today. Find out more about our campaign.

Read the BBC News online report highlighting this issue.

Find out more about Contact’s Change Makers – our programme that puts parent carers at the heart of our policy and campaigns work.

What to do if you have a Child Trust Fund

If your child is under 18 years old, you can find out if they have a Child Trust Fund using the government website here: Child Trust Fund: Find a Child Trust Fund – GOV.UK (www.gov.uk). Then speak to your Child Trust Fund provider about your situation. There are some providers such as One Family and Foresters Financial who are helping young disabled people to access their Child Trust Fund savings without going through the court of protection process (using the DWP appointee scheme as a safeguard).

If your child is over 18 years old, you will not be able to get this information without their consent. If they are unable to give consent because they do not have mental capacity, you will need an order from the Court of Protection to investigate and report to them, so you can be given access. Find out more: Child Trust Fund: What happens when your child is 18 – GOV.UK (www.gov.uk)

In Scotland, applications need to be made to the Office of the Public Guardian in Scotland. And in Northern Ireland, applications need to be made to the Office of Care and Protection.

Research carried out by Contact reveals that a third of eligible disabled children are unable to access their free school meal due to medical and sensory reasons.

As a result, families are missing out on the equivalent of £570 a year of financial help. This comes at a time when every penny counts, causing some families to get into debt, increasing stress and making children feel left out.

85% families feel pressure on weekly budgets

1,500 families with disabled children eligible for free school meals took part in our free school meals survey about. In total, 471 (33%) told us their children can’t access their free school meal for a variety of reasons:

85% of families said missing out on free school meals increased pressure on their weekly budgets. When asked about impact:

Of those children missing out, 28% have never been able to access their free school meal. 32% have not been able to access them for two or more years. Almost half (49%) of families are paying £20 a week providing meals or packed lunches to replace the free school meals their disabled child is entitled to.

Disabled children facing disadvantage and discrimination

Kirsty, mum to Tyler, 12, who is autistic and has a related mental health condition, said: “A small bit of free school meals funding can be an incredible lifeline for people in my situation, even more so with the cost of living crisis. I’m a full time carer to my son who is home 24/7. I did not choose for him to be out of school or to give up my career.

“It really highlights the disability discrimination that is happening on a daily basis. Tyler has not had a free school meal for around 130 weeks. This would add up to £1,950. This is a huge amount of money for a family and could have made a big difference over the last four years.”

“Many UK families with disabled children are having to provide a school lunch when it should be free. They are being unfairly disadvantaged and put at greater risk of experiencing food poverty.

“There is a drive to expand free school meals in Scotland, Wales and London, as they are known to improve a child’s achievement and wellbeing as well as help towards family finances. But there is a group of children ALREADY eligible who are missing out.

“That’s why we are campaigning alongside affected parents for schools and councils around the UK to offer an alternative, such as a supermarket voucher, so disabled youngsters have access just like their non-disabled friends.”

Una Summerson, Contact’s Head of Campaigns

Contact supports campaign for alternatives and reasonable adjustments

Our research found that some parents have successfully argued for a food voucher instead of a cooked meal in school. They used the law that says that schools should make reasonable adjustments for disabled people so that they don’t face disadvantage.

That’s why we’re calling for the government to update national guidance to make this clear to schools and councils.

Natalie Hay, parent campaigner, said: “When my son got Chronic Fatigue Syndrome as a result of Lyme disease, I had to give up work as a teacher. Despite being entitled to free school meals, my son never got them, apart from during lockdown. 

“When every child was learning from home during pandemic lockdowns, reasonable adjustments were made. Every child got help. When disabled children are learning from home or are unable to eat the school meal due to sensory or dietary needs, no reasonable adjustments are made. Barely any get help. This needs to change.”

“I set up an online campaign group, which now has 1500 parent carer members seeking free school meals for their eligible child. Some of these parents have two children with a disability and are on Universal Credit. Others are so busy caring for their child they do not have the time and energy to fight this discrimination.

Find out more about why Contact is supporting a parent-led campaign calling for food vouchers to be given to eligible disabled children currently missing out.

On Wednesday, Chancellor Jeremy Hunt will present his Budget Statement to parliament.

With anticipated changes to Universal Credit and with charities calling for renewed cost of living support, Contact is clear that the Chancellor must provide targeted support to families with disabled children.

Stop Universal Credit cuts

The Chancellor is expected to announce that Universal Credit claimants will be able to claim more towards childcare.

If you work and pay for registered childcare costs, you might currently receive an extra allowance covering 85 per cent of your childcare costs up to a maximum of £646.35. This total is expected to rise by several hundred pounds.

In addition, Universal Credit claimants will receive this help upfront.

We would welcome any additional help towards childcare for disabled children. Our Counting the Costs research found that 33% of parents had to quit a job due to the costs and lack of suitable childcare. 27% were forced to work fewer hours.

But the Chancellor must also commit to an increase in the child disability addition under Universal Credit.

Many families with disabled children claiming Universal Credit from legacy benefits will be worse off by more than £1,800 a year. This is because the lower child disability addition under Universal Credit is far less generous than the equivalent payment on the benefits it is replacing.

We know the government plans to start managed migration this year. This will mean families on legacy benefits will be asked to claim Universal Credit. Many could face this huge cut in benefit during a cost of living crisis.

So it’s vitally important that Chancellor Jeremy Hunt increases the child disability addition in Wednesday’s budget.

Targeted energy support for families

The Chancellor is expected to maintain the energy price guarantee of £2,500 from April 2023, instead of raising it to £3,000.

We think the Chancellor must go further and offer targeted support to households that need it most, including families with disabled children.

Households with seriously ill and disabled children are paying on average £1,596 extra a year to run vital equipment. More than a third of families with disabled children are cutting back on this life-saving electrical equipment as costs soar.

We are calling on the government to introduce a social tariff to help families with disabled children with their energy bills.

Una Summerson, head of campaigns at Contact, said: “While the energy price guarantee helped in the short term, we have long argued for targeted support. A social tariff for energy is the best way to do this.”

Action on Carer’s Allowance

We are calling on the government to increase the Carer’s Allowance earnings limit to £199.50 per week. This is the value of 21 hours at the National Living Wage.

At the moment, carers earning even 1p over the existing £132 limit (after making certain deductions) lose all of their Carer’s Allowance.

The government says it wants to encourage people back into work. This simple measure would allow carers to work and earn more without losing their entitlement to this vital benefit.

We want the government to increase the rate of Carer’s Allowance itself so that carers get the financial support they need and deserve.

Sign up to our latest news and updates

Subscribe to our e-newsletters to keep up-to-date with our response to the Budget when it’s announced this Wednesday.


Ahead of next week’s Spring Budget, Contact is working with other charities and campaigners calling on the government to introduce a social tariff to help families with disabled children with their energy bills.

A social tariff is targeted financial help for those that need it most. We have joined with campaigners calling for an energy social tariff for those on a low incomes, households with disabled people and carers. Eligible households would get discounted bills or cash payments towards energy costs.

Social tariffs are already used for broadband and are used successfully for energy in other countries.

Soaring energy costs have hit disabled households hard

Una Summerson, Head of Campaigns at Contact, said: “Contact’s Out of Energy survey found that households with seriously ill and disabled children are paying on average £1,596 extra a year to run vital equipment like ventilators, adjustable beds, ceiling track hoists, wheelchair chargers and suction pumps. This is on top of needing to do more washing due to continence issues or requiring more heating due to conditions affecting mobility. Because of these unavoidable extra costs, soaring energy prices have hit families with disabled children hard. Those prices will not drop for some time yet so the government must act to help those who need it most.

“While the energy price guarantee helped in the short term, we have long argued for targeted support. A social tariff for energy is the best way to do this.”

Consumer champion Martin Lewis has backed a social tariff for energy. And Contact has signed up to Scope and Age UK’s letter to the Treasury calling for the same.

Una Summerson added: “We know from calls to our helpline that sky high energy bills are putting intolerable pressure on family finances and wellbeing. The government has an opportunity in next week’s budget to give help and hope to those who have been struggling the most with increased energy prices over the last year.”

Help us to campaign

We are looking for families to tell their stories of the impact of energy costs. Do you face astronomical bills because you need electrical equipment for the care of your child? Get in touch [email protected] or telephone 07599 930 090.

Need help and advice?

We have lots of information about help with household bills.


Contact is supporting parent campaigners, Child Trust Fund providers and law firms in campaigning for disabled young people to have fair access to their savings.

Tens of thousands of disabled teenagers have a Child Trust Fund savings account, with the average account value is estimated to be around £2,000. However, families of young people who are unable to manage their money as they lack mental capacity have to apply through the Court of Protection to access their Child Trust Fund. This is a lengthy, costly and complex process.

Una Summerson, Head of Campaigns at Contact, said: “This affects every child born between September 2002 and January 2011 who needs help managing money. Non-disabled children get the benefit of these savings hassle free, while some disabled children and their families are faced with an enormous battle to get their own money.

“Preparing for adulthood is already a difficult time for families with disabled children. We fear that many will not have the capacity or funds to use the Court of Protection process, which involves completing around 60 pages of forms. This means that their child’s savings are at risk of remaining locked indefinitely. This money could make a difference during this cost of living crisis.”

It was hoped that a recent government consultation would change this. But last week, the government announced that it would not allow for a new, simplified mechanism – and will instead stick with the current system of asking parents to apply through the Court of Protection.

This was despite 87% of respondents to the consultation saying these changes were necessary. 

Are you affected? Sign up to support our campaign to unlock savings

If your child was born between September 2002- January 2011 and needs help to manage their money independently, please sign up to our campaign to unlock savings in Child Trust Funds. 

Una added: “Many families don’t know that their child has this savings account, others have decided it’s not worth pursuing due to the difficulties. A small number have been successful in getting their child’s savings and talk about the difference it has made.”

A parent carer’s view

Andrew Turner, dad to Mikey, has been campaigning on this issue for the last six years. He eventually managed to get Mikey’s savings, but is continuing the fight to help other families.

Andrew said: “I really am disappointed and saddened at last week’s government announcement which means the savings of many disabled teens will be unfairly locked away for good. The Ministry of Justice says it recognises the frustration of parents of youngsters unable to access their own savings, but since 2020 have done nothing to simplify the process or make court documents more user friendly.

“The consultation initiative was an opportunity to help young people with learning disabilities benefit from their own savings and to take pressure off their families. During this cost of living crisis, that money could really have made a difference.”

What is a Child Trust Fund?

Find out more about our campaign and what a Child Trust Fund is.

The UK parliament Transport Committee has launched an inquiry into how effective is legislation that aims to make transport accessible to all.

Accessibility means the steps transport providers are taking so that disabled people, those with medical conditions and other access needs can use the service. The committee has launched the inquiry after hearing from campaigners and charities that various modes of transport are not easy to access. Research has found that those with access needs are less likely to travel and feel less confident when doing so.

The inquiry will examine both public and private modes of transport. It’ll review how providers are enforcing accessibility laws and where there are gaps. It will also consider remedies for those who have been excluded.

Take part in the inquiry

As part of the inquiry, the Transport Committee has launched a survey to get the views and experiences of people with access needs using transport services.

To help, the committee has set out a list of questions it seeks the answers to.

If you’d like to share your views, make sure to take part by the deadline on 20 March 2023.

Related information

The Contact Weekly Lottery was launched two and a half years ago to help fund our vital support services for families with disabled children. Since then, we’ve had 2,254 winners and given away £33,305 in prizes!

We only have a small number of players compared to other charity lotteries, but incredibly, we now have the pleasure of telling around 50 lucky people every single week that they’ve won a prize.

What makes our lottery so special is that most of our £1,000 and £10,000 winners have been parent carers. They tell us they play to help support other families like theirs.

It couldn’t have come at a better time for parent carer Rebecca, who won £1,000 in November.

Being a parent of a child with disabilities, the money will help us out as we’ve lost the use of our car and have no way of getting another.”

Rebecca, our £1,000 winner from Farnborough

Another one of our highlights from 2022 was our £10,000 winner back in August. Marie from Birmingham has two children with autism and wanted to help families like hers. When we called to tell her the good news, she couldn’t believe it was real!

“Knowing the money I pay each month can help so many families with disabled children is overwhelming.”

Marie, our £10,000 winner from Birmingham

Join Rebecca and Marie and play today.

Vital services our lottery helps fund

The support from lottery players like Rebecca and Marie allows us to provide life-changing support for families with disabled children

This includes our UK-wide advice service, helpline, parent carer workshops, and family days out.


News today that free school meals will be given to all London primary schools next year shows the importance of ensuring eligible disabled children don’t miss out.

Una Summerson, Head of Campaigns at Contact, said: “The scheme in London has been launched to reduce cost of living difficulties at the same time as improving educational attainment for all children. It really does highlight the importance of free school meals.

“And yet there are hundreds of disabled children across the UK who are missing out. Some are not in school because they are waiting for a suitable place, others are unable to attend school due to mental health problems. And some are on special diets not catered for at school. We should be doing everything to help them and their families. That’s why we are supporting a parent-led campaign calling for food vouchers to be given to eligible disabled children unable to access free school meals.”

Missing out: Danielle’s story

Danielle has two children who are both eligible for free school meals but are unable to access them.

Thea, aged 7, has ARFID, Autism and ADHD. ARFID stands for Avoidant/restrictive food Intake Disorder – it’s a relatively new term for a condition where people avoid certain foods and eat small quantities. She also has a dairy allergy. Thea has a very limited diet, in fact she has eaten the same food every day for over 4 years. This means that she can’t eat school dinners and has a packed lunch every day.

Mum Danielle and daughter Thea on the beach
Mum Danielle and daughter Thea

Danielle’s son is 10-years-old and is autistic. He is currently under alternative provision and has not accessed education since June last year due to autistic burnout. Due to his absence from school he has been unable to have school dinners and no vouchers have been issued as a replacement.

Can’t access due to their disabilities

Danielle said: “I am a single mum and a parent carer. I am unable to work due to caring for my son, who is now at home 24/7. I have asked the school who in turn asked the local authority to issue me with vouchers to replace the meals that my son and daughter can’t access due to their disabilities. So far they have refused, despite giving out vouchers during lockdown. £30 a week in vouchers would help me greatly and it seems unfair that we are shut out from this help through no fault of our own.”

There are lots of reasons why a disabled child might not be able to take advantage of a free school meal including:

Una Summerson added: “We want local authorities to fulfil their obligation to offer disabled children who are unable to access a free meal in the regular way at school, an alternative in the form of a supermarket voucher.

“Currently a free school meal is valued at £3 per day. There are 190 days in a school year, so that’s £570 of financial help over the course of a year that some disabled children are missing out on.”

What you can do to help

Join the parent-led Facebook campaign group, or help Contact to bolster the parent campaign by writing to your MP and local authority using the template letters downloadable on our website.


This month we are celebrating Disability Living Allowance (DLA).

Our We Love DLA month is all about increasing awareness and take-up of this key benefit that helps meet the extra costs of raising a disabled child. It is particularly important in the current climate with a sky-high cost of living.

Biggest rise in children entitled to DLA

There have been great strides in recent years encouraging take-up of DLA. Last year, there was an increase of over 52,000 children entitled to DLA, representing a rise of 9.5% – the biggest in recent years. There are now 603,076 children entitled to DLA.

In Scotland, where the Child Disability Payment is replacing DLA, there were an estimated 43,720 children receiving the new benefit by 30 September 2022 according to Social Security Scotland.

Derek Sinclair, Senior Parent Adviser on Contact’s Helpline, said: “We think the increase in children entitled to DLA is due to a combination of factors, including an increased number of children identified as disabled and families struggling financially due to the cost of living and so seeking to maximise income.

“On top of that there is better awareness of DLA, reduced stigma in claiming and better resources to help families claim. Despite all this, Contact estimates the benefit is still underclaimed.”

Income boost for families struggling with the cost of living

There have been large rises in children identified with a disability or additional need in recent years, due to better identification and medical advances. Government figures show that there are almost 1.5 million pupils in England with a special educational need or disability. The figure for the whole of the UK will be higher.

Not all will be eligible for DLA, but some will be – and these are currently missing out on a potential income boost of £24.45 to £156.90 each week.

Gateway benefit to unlock other financial help

Derek added: “DLA is not only the main benefit for disabled children: it is also a gateway benefit which might allow a family to qualify for other financial help too – for example, Carer’s Allowance.

“It can make a real difference to a family’s overall income and other outcomes such as reducing isolation. Many families describe getting an award of DLA as life changing as it gives them choices.”

What our DLA month is all about

During this We Love DLA month, Contact will be highlighting all the amazing resources we have to help families claim DLA. We know that it’s not an easy process, but we have videos, parent guides, Facebook Q&As and lots more to help you.

We’ll also be busting top myths about DLA – such as the myth that a child needs a diagnosis to claim DLA, which is just not true.

And later this month we will be asking you what you use your child’s DLA for, so please join in the conversation and let us know!

Resources to help you claim DLA

Contact has a host of resources to help families claim DLA for their child:


Unpaid carers – including parent carers – are providing more hours of care now than they were 10 years ago.

That’s according to the latest census data by the Office for National Statistics (ONS) about unpaid carers released last week. The census happens every 10 years and gives a picture of all the people and households in England and Wales, including the number of unpaid carers and those living with a disability of health condition.

The Census 2021 reveals there are more people providing 20-49 hours of unpaid care each week compared to 2011. There has also been a slight increase in the number of people providing 50 or more weekly hours of unpaid care.

And there are now more unpaid carers who are aged between 29-49 than those aged 50-64, dispelling the myth that carers are always older people.

Support services cut back

Una Summerson, Head of Policy and Campaigns at Contact, said: “Parent carers will not be surprised by this data, which confirms what they have experienced over the last 10 years – support services being cut back, so they are left to do more, often complex, care in the home themselves.

“Many of the families we support are not only caring for their disabled child: they also have elderly parents, who need help and support. And reduced support services – respite care, physiotherapy, occupational and speech and language therapy, as well as mental health services – means they are providing more care and are less able to combine work and caring.”

Growing number of children with additional needs and increased elderly population

Surprisingly, the census results showed that the overall number of unpaid carers has reduced in the last 10 years. It had been widely expected to show an increase due to rising numbers of children with special educational needs and disability (SEND), as well as a rapidly growing elderly population.

In England alone, now there are just under 1.5 million pupils with SEND – an increase of 77,000 in a year – due to advances in medicine and better awareness and identification of additional needs.

Una added: “Many parents don’t identify themselves as unpaid carers because they are looking after their son or daughter. There is a lot of work to do in helping people recognise themselves as carers, so that they can tap into help available.”

In its analysis, the ONS also suggested that the unexpected drop in the overall number of unpaid carers could be attributed to wording differences between the 2011 and 2021 census questions, as well as to the impact of the Covid-19 pandemic on household mixing, reduced travel and higher death rates in the elderly population.

Caring More Than Most

Following the last census, Contact commissioned the University of Leeds to analyse the data relating to families with disabled children.

Our subsequent report, Caring More Than Most, highlighted the unacceptable difference in the quality of life and opportunities available compared to other carers and families unaffected by disability.

Help available for parent carers

Carers need and deserve better financial support. We want the government to increase the rate and earnings threshold of Carer’s Allowance to allow more parents to work without losing this important benefit. Take part in our Carer’s Allowance campaign.

You can also stay connected with other unpaid carers by joining our private Facebook group for parent carers.  

We’re happy to be supporting a parent-led campaign calling for food vouchers for eligible disabled children unable to access free meals at school.

About the campaign

Natalie Hay, a parent carer, started this campaign after realising that many disabled children eligible for free school meals are unable to access them.

Natalie started a Facebook group for the campaign, and we are happy to be lending our support.

Why can’t some disabled children access free school meals?

There are a variety of reasons why some disabled children might not be able to access meals at school.

These include:

Why is this such an issue?

These families with disabled children are being disadvantaged. They have to provide a school lunch when it should be free.

“When every child was learning from home during pandemic lockdowns reasonable adjustments were made. Every child was helped.

When disabled children are learning from home, no reasonable adjustments are made and barely any are helped.

This needs to change.”


Parent Natalie Hay

Contact backs parliamentary bill

Tomorrow, the second reading of Zarah Sultana MP’s private members Free Schools Meals (Primary School) Bill takes place in Parliament.

This provides an opportunity to raise awareness of the current inequality in free school meal access for disabled children.

The Bill has a wider aim to extend eligibility for free school meals to all children in state primary schools. Contact has sent a briefing note regarding the current difficulties disabled children are facing.

We are hopeful that MPs will raise this issue in the debate tomorrow.

Get involved in the campaign

If your child has missed out on their free school meal, please join the parent-led Facebook group to support this campaign.

You can also email your local MP about the issue. Please email [email protected] for a template email.